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Corry P
Corry PAnswer
Sonos Staff
Aug 29, 2023 9:27 AM UTC

Hi @Kkhaus et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

11 replies

Lead Maestro
Jul 12, 2023 10:09 PM UTC

Reboot your phone.

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"Receive with simplicity everything that happens to you." - Rashi
KkhausAuthor
Contributor I
Jul 12, 2023 10:22 PM UTC

Restart of phone did not work, unfortunately.  

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Lead Maestro
Jul 12, 2023 10:56 PM UTC

Try removing Spotify from the Sonos app and re-adding it. You can also try uninstalling and reinstalling the Sonos app.

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"Receive with simplicity everything that happens to you." - Rashi
Lyricist III
Jul 13, 2023 11:14 AM UTC

There is another thread discussing this 

No solution at time of writing 

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KkhausAuthor
Contributor I
Jul 13, 2023 11:24 AM UTC

Thank you. Still no resolution to the problem on that thread either. 

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Corry P
Sonos Staff
Jul 28, 2023 8:47 AM UTC

Hi @Kkhaus et al

We now consider this issue resolved. If you continue to see no results when searching for Artists on Spotify, I recommend you get in touch with our technical support team directly. Thank you.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist I
Aug 16, 2023 11:56 PM UTC

This is happening again.

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Airgetlam
Aug 17, 2023 1:29 AM UTC

So, did you get in touch with Support, as requested?

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Bruce
Vinlander
Lyricist I
Aug 20, 2023 5:26 PM UTC

Problem is still happening indeed, I can search Albums, Songs and Playlists but no Artists...

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Contributor I
Aug 27, 2023 6:59 PM UTC

Same. This is dumb.

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