artist search

11 replies
685 views

Artist, regardless of artist, is not showing results from Spotify. And, the new search pulls zero results despite saying all services are operational. Please advise.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Corry PAnswer

Sonos Staff

Hi @Kkhaus et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

G

GuitarSuperstar

Lead Maestro

Reboot your phone.

"Receive with simplicity everything that happens to you." - Rashi

K

KkhausAuthor

Contributor I

Restart of phone did not work, unfortunately.

G

GuitarSuperstar

Lead Maestro

Try removing Spotify from the Sonos app and re-adding it. You can also try uninstalling and reinstalling the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

P

Philip_5

Lyricist III

There is another thread discussing this

No solution at time of writing

K

KkhausAuthor

Contributor I

Thank you. Still no resolution to the problem on that thread either.

Corry P

Sonos Staff

Hi @Kkhaus et al

We now consider this issue resolved. If you continue to see no results when searching for Artists on Spotify, I recommend you get in touch with our technical support team directly. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein