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Patgiff
Contributor I
May 28, 2024

Apple Music starts and stops inside Sonos

  • May 28, 2024
  • 28 replies
  • 2297 views

I just upgraded from my old Sonos 1. Generation (from maybe 15 years ago?) and bought a couple of Move 2’s and a Move.  Installed the new version of Sonos and everything works EXCEPT when I try to play from Apple Music.  I have authorized Apple Music to play in Sonos.  I see the music I want to play on AM.  I select a song.  It either scrolls step by step through the entire album, playing nothing OR if I select a particular song, it seems to play for about one second and then it stops and the play button shows again.  I used Sonos with Apple Music in the past with my old system, never had this problem.  I tried removing and re-adding AM as a service, still the same useless behavior.  I have no idea how to fix this.  Spotify and Sonos Radio working fine.

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    28 replies

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    GC9000
    Enthusiast II
    May 28, 2024

    I assume this is good enough to stream Apple Music through Sonos?

      Rhonny
      Prodigy III
      May 28, 2024

      I assume this is good enough to stream Apple Music through Sonos?


      PLENTY!!!!! 10-20 times faster than you need!

        GC9000
        Enthusiast II
        May 28, 2024

        I assume this is good enough to stream Apple Music through Sonos?


        PLENTY!!!!! 10-20 times faster than you need!

        Any idea why Apple Music craps out after two tracks and Amazon music plays seamlessly?

        Janoabatedaga
        Enthusiast I
        June 9, 2024

        Same issue with a 300 mbps + wired connection, only with Apple Music 🥲

          GC9000
          Enthusiast II
          June 9, 2024

          I’m still unable to stream Apple Music through Sonos successfully. After a short while the app freezes and the only way out is to reset the router. I can Bluetooth to one of the moves in my system and stream AM to that via my iPhone without issue but I no longer then have the rest of my zones because you can only Bluetooth to one device.

           This issue never happened before the new app and the recent upgrades haven’t fixed it.

           The only thing my expensive system is good for now is streaming radio stations. No private NAS based music library, no streaming, only radio. I’ve spent hours trying to get this pile of junk working to no avail.

          Anyone out there know what I’m doing wrong or is it simply that Sonos aren’t supporting Apple Music streaming any longer? HELP!

            tolmanron
            Lyricist I
            June 11, 2024

            i have 11 Sonos speakers set up in 5 different rooms that has been working with Apple Music for a long time.  I just added a Move 2, I get the unable to play lost connection to Apple Music message but only when trying to play through the Move 2, AM works with all the older speakers.  I’ve restarted all my phone, router and speaker still the same.  I can play Sonos Radio or Pandora on Move 2 just no AM

            GC9000
            Enthusiast II
            June 12, 2024

            Same issue with a 300 mbps + wired connection, only with Apple Music 🥲

            Have you found a way to resolve your AM streaming issue? I’m still unable to stream Apple stuff

            GC9000
            Enthusiast II
            June 12, 2024

            I run Apple Music to stream albums, tracks etc. with this update AM will only play about two tracks and then it stops. It can’t be stopped and started again. If I return to Sonos radio I can start streaming radio continuously but it drops three out of four speakers although the app says they’re still connected.

            Yesterday I had a page come up saying I needed to add my devices from scratch although they were still playing in the background.

            I have to very fast fibre wireless capable of streaming live sport and 4k video so good enough to stream music 

            Yeah this is pretty similar to my experience as well. Getting random drop outs skips and stops playing. Prior to the lossless update/recent firmware update it worked reliably. Some have commented that it could be my network and fair enough, but I’ve rebooted everything a few times (already have assigned ips to the devices) and still get the issues. 

            Have you managed to resolve your streaming issues yet? I’m struggling with Apple streaming still

            GC9000
            Enthusiast II
            June 12, 2024

            I just upgraded from my old Sonos 1. Generation (from maybe 15 years ago?) and bought a couple of Move 2’s and a Move.  Installed the new version of Sonos and everything works EXCEPT when I try to play from Apple Music.  I have authorized Apple Music to play in Sonos.  I see the music I want to play on AM.  I select a song.  It either scrolls step by step through the entire album, playing nothing OR if I select a particular song, it seems to play for about one second and then it stops and the play button shows again.  I used Sonos with Apple Music in the past with my old system, never had this problem.  I tried removing and re-adding AM as a service, still the same useless behavior.  I have no idea how to fix this.  Spotify and Sonos Radio working fine.

            Have you managed to resolve this yet? I’m still struggling to stream Apple Music reliably

            Janoabatedaga
            Enthusiast I
            June 12, 2024

            Yes, I just group the speakers with an older play 1 so that lossless won’t turn on and it works fairly well.

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