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Contributor I
October 12, 2024
Answered

Apple music services not working

  • October 12, 2024
  • 13 replies
  • 502 views

Why has my Apple Music streaming services stopped working on my Sonos system? Is someone working on a fix for this? I have been listening to Apple Music on sonos for years without any issues, but all of a sudden I’m not able to stream from Apple. Amazon works fine.

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Best answer by Schlumpf

Right now there is an official issue with Apple Music on Sonos. 
https://status.sonos.com

 

13 replies

Lyricist III
October 23, 2024

I was also having trouble with Apple Music and TuneIn stations when I tried to use the S2 app on macOS (latest version 16.4.2) for the first time in a month or so. Each time I attempted to choose Apple Music in the Mac S2 app it asked me to reauthorize. I would do that then would see no music listed under Apple Music. A message to the effect of “unable to browse music” was displayed. 

While this was happening I could play Apple Music or TuneIn stations through Alexa; just not through the S2 app. I could also play Apple Music on my Mac using the Apple Music app.

 

Even though macOS S2 *appeared* to allow me to reauthorize, it did not work. Somehow I figured out I could use the iOS app to reauthorize Apple Music and TuneIn. Once I did that and I restarted the Mac app, it worked. 

 

I have mostly resorted to using Alexa to start and stop music. That generally works. S2 has been around a long time now, but it’s only now barely reaching beta quality, IMO.

 

 

Lyricist II
October 25, 2024

Just wanted to let you know that the music from Apple Music plays again. (25 October).

Lyricist II
October 25, 2024

..and stopped working after a few hours.

Unreliable !!