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Contributor I
Oct 12, 2024 3:57 AM UTC
Answered

Apple music services not working

Why has my Apple Music streaming services stopped working on my Sonos system? Is someone working on a fix for this? I have been listening to Apple Music on sonos for years without any issues, but all of a sudden I’m not able to stream from Apple. Amazon works fine.

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Virtuoso
Oct 16, 2024 1:41 AM UTC

Right now there is an official issue with Apple Music on Sonos. 
https://status.sonos.com

 

Ralf

13 replies

Lyricist III
Oct 23, 2024 4:36 PM UTC

I was also having trouble with Apple Music and TuneIn stations when I tried to use the S2 app on macOS (latest version 16.4.2) for the first time in a month or so. Each time I attempted to choose Apple Music in the Mac S2 app it asked me to reauthorize. I would do that then would see no music listed under Apple Music. A message to the effect of “unable to browse music” was displayed. 

While this was happening I could play Apple Music or TuneIn stations through Alexa; just not through the S2 app. I could also play Apple Music on my Mac using the Apple Music app.

 

Even though macOS S2 *appeared* to allow me to reauthorize, it did not work. Somehow I figured out I could use the iOS app to reauthorize Apple Music and TuneIn. Once I did that and I restarted the Mac app, it worked. 

 

I have mostly resorted to using Alexa to start and stop music. That generally works. S2 has been around a long time now, but it’s only now barely reaching beta quality, IMO.

 

 

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Lyricist II
Oct 25, 2024 11:21 AM UTC

Just wanted to let you know that the music from Apple Music plays again. (25 October).

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Lyricist II
Oct 25, 2024 12:36 PM UTC

..and stopped working after a few hours.

Unreliable !!

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