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Contributor I
December 18, 2021

Apple Music intermittent

  • December 18, 2021
  • 1 reply
  • 83 views

Half the time I try to access Apple Music on Sonos, I get an error message that says “We’ve run into a problem. Try again.” This has been going on for about a month. I have an all-Apple system (iPad, iPhone, iMac), all with up-to-date system software. Sonos is OS2, version 13.4.1. I have five Sonos speakers (two Ones, two Threes and a Roam). One of the speakers connects to my network via an Ethernet cable. 

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    1 reply

    Lead Maestro
    December 18, 2021

    Have you tried removing Apple Music from the Sonos app and re-adding it? You might also try deleting and reinstalling the Sonos app and rebooting your router.

    "Receive with simplicity everything that happens to you." - Rashi