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Dikon
Contributor II
October 25, 2023

Apple Music in Sonos App drives me crazy

  • October 25, 2023
  • 12 replies
  • 1315 views

I like to play music in Dolby Atmos. But unfortunately it only works through the Sonos app. I'm annoyed by the inaccurate search, the slowness of the app, the long loading times. It drives me crazy.

Is Sonos planning a fix?

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    12 replies

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    jgatie
    jgatie
    January 6, 2024

    Sonos supplies the UI and the player implementation; Apple likely provides some sort of streaming backend with an API.

    As Apple controls both the backend and their own front end they undoubtedly have the ability to provide a smoother end user experience. As I work in this field myself, I know that internal implementations often use features or private APIs that are not available to third parties.

    Given what I’m seeing I have a feeling there is an authentication issue with Apple’s API, but Sonos’ engineers would be much better placed to investigate that.

    Pointing finger at each other is not going to fix it.

     

    Honestly, you couldnt be more wrong.  Read the link.  Sonos supplies the API, Apple does the implementing.  It's all there in black and white.  And pointing fingers most certainly will get it fixed, if you point it at the company tasked with fixing it, and that isn't Sonos.

      controlav
      controlav
      Lead Maestro
      January 7, 2024

      We absolute, 100% know how the interface to Apple Music is implemented, and it is on Apple.  All Sonos does is supply the API.

       

       

      Given what I’m seeing I have a feeling there is an authentication issue with Apple’s API, but Sonos’ engineers would be much better placed to investigate that.

      Pointing finger at each other is not going to fix it.

      Authentication has to be done by Apple: think about it, Sonos don’t have access to the Apple user database. All Sonos have is the access token and refresh token they got from Apple when the user registered Apple Music on their system. Those tokens are included in the SMAPI calls that the Sonos app makese to Apple’s service, its up to Apple to authenticate with those. You can read about it here: https://docs.sonos.com/docs/use-authentication-tokens

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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