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Trending Lyricist I
October 14, 2022
Answered

Apple Music App stops sporadically on iPad but not iPhone

I often get my Apple Music App stop for no reason at every 7 or 8 songs BUT, it only does it only on my iPad and not on my iPhone. Both are on the same wifi, high speed optic fibre with Sonos Boost. Here is the diagnostic reference. 1876886745

 

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CaminoAnswer
Trending Lyricist I
October 15, 2022

(What audio source are you using) - it only occurs when i use the Music app, not the TV , turntable or other devices.

(switch off the IOS Lock Screen) - I am not sure where this “on off” switch is?

By the way, after 4 or 5 songs, it always stops even if shuffle or continuous music buttons in the App are on but…. it always happens at the END of a song, never during a song play…???? So I seem to pin point the issue at iTunes Music app??? But then, the same app on my iPhone always works well…

13 replies

Ken_Griffiths
October 16, 2022

It seems there ‘might’ be a known issue as I also found these two links:

The second link is perhaps more related to the issue you’re seeing, but personally speaking, I would not use the software suggested to fix an issue.

Ken_Griffiths
October 16, 2022

Yes Ken, I did. I closed the bluetooth and it still quits after about 5 songs…very frustrating.

I might have  to remove and re-download the APP. Keeping this as last resort!

If all the suggestions fail, I would even ‘perhaps’ just wait and see if the next Apple iOS update fixes the issue for you.

CaminoAuthor
Trending Lyricist I
October 16, 2022

I will try resetting the network as per the article you forwarded. Will see tomorrow…?