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Chromatic Producer I
May 29, 2026
Answered

Apple Music albums not showing up in Sonos App

  • May 29, 2026
  • 12 replies
  • 158 views

Whenever I look for a particular artist via the Sonos app (through Apple Music) I get “An error has occurred with Apple Music. Try again later”. On the rare occasion an artists albums show up the playlist is empty. I have re-authorized my Apple account, restarted my iPhone and Sonos app. Everything shows up in the Apple Music app. Any suggestions?

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Best answer by bryantsf

UPDATE problem solved. Called tech support, performed system reset and all is right with the world.

12 replies

bryantsfAuthor
Chromatic Producer I
May 30, 2026

Now I have a new issue. Some albums are still missing tracks. Then I open the Sonos app on my iPad and everything is “normal”, open it on iPhone and tracks are missing.

 

Nothing I do is by popular demand - Steve Martin
bryantsfAuthorAnswer
Chromatic Producer I
May 30, 2026

UPDATE problem solved. Called tech support, performed system reset and all is right with the world.

Nothing I do is by popular demand - Steve Martin