app update and features

Forum|Forum|2 years ago
May 13, 2024
14 replies
457 views

So good for trying and make the app better…

but what happened to adding to the cue… what happened to play next?

How is “replace the queue” a useful feature when before you could edit the queue way more.

why take away perfectly good and useful features?

not gonna lie this constant updating to make things worse than before is very annoying.

Please.

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Best answer by cumbers

Yes the queue function has gone. It was the BEST feature - could make a list of songs easily, on the hoof. Now I need to work out what to play when the currently playing track finishes. That’s no good. It’s like having an old skool record player with singles and having to put each one on manually (but less fun). Especially with friends over and wanting to put a few tracks together while we’re chatting, adding and deleting as we go.

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D

Diogenes-bloodAuthor

Trending Lyricist I

PS.... I support a few hundred homes with Sonos integrations we will be recommending the obvious upgrades to, and there will be many more sets of this crap to be had on the cheap.... I will probably need to charge at least 100 per shipment over shipping fees to make it worth the trip to UPS and dealing with the mess.... But there will be a pile to be had.

To the customer service guys, tell Dharam I said hello, hope he can do better for the customers some day.

What’s the obvious upgrade?

T

tim_50

Enthusiast II

The thing that makes me mad is we are being taken for granted. They dont care about rolling out a bad app because they know they have us all because we are invested in their speakers. If spotify rolled out an app this bad they would loose half thier customers in a week because there is no investment. You just cancel your subscription and move to Apple music or whatever streaming service

Sonos is in the business of selling speakers and amps, making apps is secondary. Once your in their ecosystem they can say things like we are proud of our app and all you whining about loosing functionality will just have to wait until mid summer until we feel like fixing things. They didnt exactly say that obviously but thats been the attitude

I

Installer pro

Contributor I

Upgrade to Bluesound

Or if you're looking for the best UI it would be Roon... Which is fundamentally different and exponentially better but uses Sonos as play through devices.

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tim_50

Enthusiast II

Upon further use of the app this memorial day weekend, its useless. Within spotify you cant even change songs, just get an error message. Its reallytye worst app ever. And thats not exaggerating. The CEO should be fires. He said he has been using the beta app since the beginning of the year and loves it. Either he is a stone cold liar or he doesnt even use Sonos himself. How is he still here? Wish I could rid myself of all this useless hardware and find other options at this point. THE CEO NEEDS FIRED!! This is BS. why are not users more irate about this?

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