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Diogenes-blood
Trending Lyricist I
May 13, 2024 3:55 PM UTC
Answered

app update and features

So good for trying and make the app better…

but what happened to adding to the cue… what happened to play next?

How is “replace the queue” a useful feature when before you could edit the queue way more. 
 

why take away perfectly good and useful features?

not gonna lie this constant updating to make things worse than before is very annoying. 
 

Please.  

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    cumbers
    cumbersAnswer
    Lyricist I
    May 22, 2024 10:24 AM UTC

    Yes the queue function has gone. It was the BEST feature - could make a list of songs easily, on the hoof. Now I need to work out what to play when the currently playing track finishes. That’s no good. It’s like having an old skool record player with singles and having to put each one on manually (but less fun). Especially with friends over and wanting to put a few tracks together while we’re chatting, adding and deleting as we go.  

    Stuart
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    14 replies

    cpalmer74
    Prominent Collaborator I
    May 13, 2024 3:59 PM UTC

    These features will be rolled back into the app in the future. I expect an update very soon and feature complete by July. 
     

    Support, is this the right timeline?

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      cumbers
      cumbersAnswer
      Lyricist I
      May 22, 2024 10:24 AM UTC

      Yes the queue function has gone. It was the BEST feature - could make a list of songs easily, on the hoof. Now I need to work out what to play when the currently playing track finishes. That’s no good. It’s like having an old skool record player with singles and having to put each one on manually (but less fun). Especially with friends over and wanting to put a few tracks together while we’re chatting, adding and deleting as we go.  

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      Stuart
        amdyhou
        Enthusiast I
        May 22, 2024 10:31 AM UTC

        There is no longer a way to view if your devices are on Sonosnet or Station (WiFi)… the line has been removed from the “About My System” page. Another disgrace. I am aware that Sonos is moving away from Sonosnet and that the latest devices do not support it, but again Sonos is ignoring the fact that many of use are still using it and wish to keep doing so!

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        Diogenes-bloodAuthor
        Trending Lyricist I
        May 22, 2024 4:41 PM UTC

        Just noticed also… they got rid of an option to “play in a different room” pup up window. That was a great feature when music was playing already. Now you have to open the speaker you wanna play on and then look for the song and play it. 
        So freaking stupid it’s baffling. 

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          jgatie
          jgatie
          May 22, 2024 4:52 PM UTC

          Queue function fixes are scheduled to be release in early June:

           

          Coming soon

          • Continued improvements to navigation for visually-impaired customers: mid-June
          • Adding to queue and playing next: early June
          • Sleep timer: mid-June
          • Local music library search and playback: mid-June
          • Update WiFi settings: mid-June
          • Snooze alarms: TBD
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          Diogenes-bloodAuthor
          Trending Lyricist I
          May 22, 2024 5:04 PM UTC

          By adding you mean fixing your mistake…. It’s not even scratching the surface of what is wrong with the app. You should roll back the previous version and keep working on that horrendous new app.

           

          and maybe add a locks reel widget and volume buttons functions while you’re at it. 
           

          what a joke! And you get paid for that????

          im a pilot and if my performance on flying a plane was equivalent to Sonos job at updating the app…. You would be all dead! 

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            Joeybagofdonuts
            Lyricist I
            May 23, 2024 12:54 AM UTC

            Maybe waiting till all the features were working to release the new update would of been better…

            The new update is not user friendly .. 

            I love my Sonos. I just loved it more before the app update 

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              tim_50
              Enthusiast II
              May 23, 2024 2:34 AM UTC

              Sonos, are you aware some apps dont display station or album art in the now playing view? i notice this in Sirius xm when you play a statio  the now playing is blank with no album art or station art/info. The artist and song dont update either when the next song starts. This happens with stations in Tune In Radio as well.
              Is anyone aware of this? Any fix planned. spotify seems fine

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              Installer pro
              Contributor I
              May 23, 2024 4:11 AM UTC

              Yeah this new version is totally unacceptable unusable and absolute trash. I've tried to get through the bad surprises expecting maybe just a UI or UX change but this whole thing is a total disaster and if anyone wants a half dozen ports and amps for shipping plus a thumbs up please just  me. 

               

              IM OUT. 

               

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              Installer pro
              Contributor I
              May 23, 2024 4:16 AM UTC

              PS.... I support a few hundred homes with Sonos integrations we will be recommending the obvious upgrades to, and there will be many more sets of this crap to be had on the cheap.... I will probably need to charge at least 100 per shipment over shipping fees to make it worth the trip to UPS and dealing with the mess.... But there will be a pile to be had. 

               

              To the customer service guys, tell Dharam I said hello, hope he can do better for the customers some day.

               

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