Skip to main content
Contributor I
Jul 18, 2025 6:08 AM UTC
Answered

App response it still painfully slow.

every time I use Sonos it takes forever to load up. response on functions is slow, especially volume control / pause / play. It keeps losing the names on my amps and goes back to default. it’s never been as bad as it Is now on performance. The app design itself - still waiting for something great to happen. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
controlav
controlavAnswer
Lead Maestro
Jul 18, 2025 12:55 PM UTC

The names on the Amps problem is this:

https://support.sonos.com/en-us/article/sonos-room-names-changing-on-their-own

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

3 replies

Airgetlam
Jul 18, 2025 6:30 AM UTC

What did support say, when you called in about your issues?

Translate
Bruce
Stanley_4
Grand Maestro
Jul 18, 2025 7:30 AM UTC

Sounds like you have a problem that can be fixed.

Verify all Sonos and controllers are on the latest versions.

Power down all Sonos, reboot the router and controller, power up the Sonos. 

If it is still slow spend a couple minutes changing what is playing, the volume and pausing/starting music.

Within a couple minutes submit a diagnostic, CALL Sonos and and have them look at the internal data. They found myissuein a couple minutes, fixed it even quicker. 

Translate
controlav
controlavAnswer
Lead Maestro
Jul 18, 2025 12:55 PM UTC
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.