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Steve-1969
Contributor I
November 17, 2025

App Continually Losing Connection with Sonos System

  • November 17, 2025
  • 12 replies
  • 968 views

I’m having real connection issues with my Sonos System. This weekend went to use it and only had my Move speaker connected to my app. All my other speakers we showing ‘Not Connected’ in the Settings page.

I had restarted to reboot each individual speaker, doing a reset and then adding it to the system. After adding a couple of speakers, suddenly everything was working. They all appeared under my app.

Lasted for about 5 minutes and now they have disappeared again apart from my Move speaker and showing ‘Not Connected’.

Have rebooted my router and no joy. I have a Deco mesh system but have removed my Sonos Boost a few months back as it was my understanding that a Boost was not required. Has been working fine until recently.

Any suggestions? Is there an update that has thrown the system?

Thanks

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Stanley_4
Stanley_4
Grand Maestro
November 18, 2025

I do recommend static IPs. That is the way I have had all the devices I need to find easily configured on my network. I configure the IP distribution to start at 192.168.1.50 for example. Configure static IPs between 192.168.1.1 and 192.168.1.49

You cannot have static IP addresses with Sonos only reserved.

I tend to use "Static / Reserved" to try and minimize confusion. Most folks aren't network experts so simple and clear is good

Stanley_4
Stanley_4
Grand Maestro
November 18, 2025

So quickly checked and Deco Mesh is is router mode so will change to AP and hopefully resolve. Would you still recommend static IP for each product?

Ddepending on your ISP router's abilities you might find you gain a lot by setting it to bridge/bypass/transparent mode. Different devices use different terms but what happens is the ISP router, for all practical purposes becomes invisible and your router takes over all the functions.

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