Skip to main content
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Corry P
Corry PAnswer
Sonos Staff
June 8, 2023

Hi @Etondelli 

Welcome to the Sonos Community!

This will either be a networking issue - if the Android device is connecting via a different WiFi Access Point, for example - or some other software on your Android device is blocking a connection, like a firewall.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
View in thread

3 replies

106rallye
106rallye
June 5, 2023

Can you explain what “doesn’t work” entails?

EtondelliAuthor
Contributor I
June 6, 2023

The phone android doesn’t recognize the symfonisk speaker while no problems with iphone or ipad in the same wi-fi, do you think could be an app problem?

Corry P
Corry PAnswer
Sonos Staff
June 8, 2023

Hi @Etondelli 

Welcome to the Sonos Community!

This will either be a networking issue - if the Android device is connecting via a different WiFi Access Point, for example - or some other software on your Android device is blocking a connection, like a firewall.

I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Terms & ConditionsAccessibility statement