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Contributor I
May 14, 2024 4:56 PM UTC

Android notification and lock screen controls

Recent update to Sonos app on Android and now cannot see controls anywhere except within the app itself. No lock screen controls, nothing in notifications bar, physical volume buttons don't control volume. Anyone else experiencing this? Pixel 5 with Android 14.

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68 replies

Enthusiast II
Nov 9, 2024 2:31 AM UTC

Still waiting on this BASIC feature, Sonos!! Really wish I could get my money back for this now horrible product that they ruined!! 

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Contributor I
Dec 6, 2024 4:31 AM UTC

December and still asking about this feature. Need this back. Its hard for me to even justify using my Sonos speakers without this feature. 

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Lyricist I
Dec 10, 2024 4:25 PM UTC

Keeping this bookmarked until there is a fix.

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Trending Lyricist I
Dec 12, 2024 8:22 PM UTC

Also bookmarking. I refuse to purchase additional speakers until this is resolved.

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Enthusiast II
Dec 12, 2024 9:55 PM UTC

Apparently, Sonos thinks it's ok for people to have to wait at least 30 freaking seconds in order to mute their music or change a song! I'm so tired of this! It seriously takes me AT LEAST 30 seconds of waiting for the app to reopen, search for the Sonos system, and load whatever is playing in order to make any adjustment to whatever I have playing! 😡

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Airgetlam
Dec 13, 2024 3:27 AM UTC

Most often, delays are caused by network issues, between your controller and router, or the router and the speakers. I’d certainly check the wifi interference FAQ, as well as performing a Sonos network refresh, by unplugging your Sonos devices from power (or powering them off, if battery connected), and rebooting your router. Once the router has recovered, power back on your Sonos devices. This will give them both a fresh IP address, as well as a refresh of the Sonos OS. Finally, check your system for updates, in case there are any that need to be applied. 

However, should that not fix your issue, which I am not experiencing on my system , I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce
Lyricist III
Dec 19, 2024 7:52 PM UTC

This update is the worst. Why on earth is this functionality still not here? Well to be honest I rarely use the Sonos app, I use Spotify 95% of the time when at home. But now Spotify connect has been boken for atleast 4 days for me. So controlling Sonos is now one of the most frustrating things. Come on already 

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Lyricist I
Dec 20, 2024 6:20 PM UTC

Just adding myself to the (seemingly very large) list of people who would really like to have this feature.

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Stanley_4
Grand Maestro
Dec 20, 2024 6:30 PM UTC

This update is the worst. Why on earth is this functionality still not here? 

Sonos made some major errors with the update and is struggling to recover.

They are prioritizing fixing stuff based on how important they think the feature is to users.

Everybody wishes the fixes were coming faster.

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Contributor I
Jan 4, 2025 1:17 PM UTC

Still no quick access control on android, how clumsy is that? 

Must be something about rights and money tobIOS and Android 

Hmmm... Sono speakers alternative anyone? 

Should also work with YM and Spotify

 

Xxxx

 

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