Contributor I

Answered

Amazon Music "My Albums" list only shows first five albums (I have more than 300)

70 replies
2820 views
Translate All

The Sonos app on my Android phone and on my iPad are both showing only the first five albums in my Amazon Music library “My Albums” view (Browse => Amazon Music => My Music => Albums), out of more than 300 that should be visible. I tried (1) forcing the app to stop and re-starting it, then (2) re-authorising Amazon in the Sonos app on my phone, but the problem persists. My 300+ albums are still there in my Amazon Music account, because I can see them in the Amazon Music app. Why does the Sonos app only show the first five? Is anyone else seeing this? Is there a fix?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

T

Tom JAnswer

Contributor II

There was a Sonos update yesterday and this issue appears to be solved. I am seeing all the artists and album titles now. Check if you have not had an opportunity.

Thanks to all of you for engaging and everyone at Sonos who worked to fix this!

Show previous replies

C

CaseyE

Lyricist III

Many thanks for your information, I will do as you suggest and wait a while to see what happens. Both Amazon and Sonos have been aware of the problem for a while now, lets see what they can resolve.

Translate

T

Tom JAnswer

Contributor II

There was a Sonos update yesterday and this issue appears to be solved. I am seeing all the artists and album titles now. Check if you have not had an opportunity.

Thanks to all of you for engaging and everyone at Sonos who worked to fix this!

Translate

F

Freak_42

Lyricist II

Can confirm, problem is solved.

For me the issue persisted after the app update yesterday, but was solved after a firmware update of the speakers, that came in today.

Translate

W

Walt Ski

Lyricist I

Success! Everything is where it’s supposed to be. I would like to add my thanks as well.

Translate

controlav

Lead Maestro

Can confirm, problem is solved.

For me the issue persisted after the app update yesterday, but was solved after a firmware update of the speakers, that came in today.

The fix was from Amazon. I haven’t updated anything and all of a sudden it works again.

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

G

GingerDavidAuthor

Contributor I

The problem appears to be solved. Meanwhile, I spent last weekend downloading the albums I listen to most often onto my home Linux box, where I run a private fileserver that my Sonos system is able to access.

Translate

C

CaseyE

Lyricist III

I can confirm that I can now see all of my albums. Many thanks to Amazon and Sonos.

Translate