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Contributor I
November 25, 2020
Answered

Amazon Music Issue - No music will play - "Requested operation failed. Please try again."

I tried opening up Sonos to play music from my Amazon Music Unlimited account today, but nothing will play.  I can see most of the music, including Amazon playlists, my artists, etc, but it won’t show my playlists or play any music, giving the “Requested operation failed.  Please try again.”  The music is playing on my phone through the Amazon Music app and I can play music via other sources, such as Pandora, through the Sonos app with no issues.  

I have submitted a diagnostic report - 2135087960

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nik9669aAnswer
Senior Virtuoso
November 25, 2020


https://status.sonos.com/ There is a service problem. 

4 replies

Lyricist I
November 25, 2020

same thing happening here

nik9669aAnswer
Senior Virtuoso
November 25, 2020


https://status.sonos.com/ There is a service problem. 

hoya55Author
Contributor I
November 25, 2020

Thank you, @nik9669a 

Lyricist I
November 25, 2020

same thing happening to me!