Amazon Music HD sound drops out or playback stops entirely

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When listening to amazon music hd within the Sonos s2 app ,. the song may continue playing (since I see the playback occurring in the app) but there is no sound. This has happened a few times in past week. Also, at times the payback just completely stops. Now the interesting. thing is If I use the Amazon Music app and use ‘Alexa cast’ to send it to the same Sonos speakers (stereo pair of fives) it works perfectly.

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G

GuitarSuperstarAnswer

Lead Maestro

Try removing Amazon Music from the Sonos app and re-adding it.

"Receive with simplicity everything that happens to you." - Rashi