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Contributor I
December 1, 2020

Amazon Music HD - playlists not visable on Sonos

  • December 1, 2020
  • 3 replies
  • 181 views

I have about 20 playlists on Amazon Music HD, but when accessing the service via the Sonos app, I only see my “Discovery Mix” playlist (originated by the service), none of the playlists I created.  Any idea why this is the case?  

I can go into the Amazon Music app and beam my music to Sonos via Airplay, but I’m stumped why Sonos itself won’t show the playlists. 

Any help would be appreciated - thanks. 

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3 replies

December 1, 2020

FWIW you can also cast from the Amazon Music app, no need for Airplay.

December 1, 2020

Have you only just added the service to Sonos? It may just need a bit of time to populate. That is speculation on my part - it may be that the playlists just don't come across to Sonos.

 

December 1, 2020

And where are you looking?  If they are going to be anywhere I would guess they would be in Amazon Music → My Music → Playlists.