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jrhocker
Contributor I
January 15, 2023
Answered

Amazon Music HD - Is there a limit on recently played radio stations?

I have radio stations on Amazon Music saved as SONOS Favorites and when I play some that have not been played for a while, I get the error “Requested operation failed. Please try again.”.  Is this a SONOS issue, or is it related to my Amazon Service.  Does SONOS limit the number of recently played stations for Amazon Services or is this a credential issue with Amazon?

On the SONOS Favorite that is failing, I can do a search for the radiostation in Amazon and then it will play.  However, if I try to start it from the favorite link, I get the error message.

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Stanley_4
Stanley_4Answer
Grand Maestro
January 16, 2023

There is some limit, not sure what it is, also on favorites.

The Amazon issue is not related, from time to time Amazon will change something, no clue what, and a saved station will no longer play. If you remove it and then add it back from the music menus it will work again.

I have some saved that have worked as long as I can remember, others seem to get broken every few weeks.

Probably not something Sonos can fix.

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1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
January 16, 2023

There is some limit, not sure what it is, also on favorites.

The Amazon issue is not related, from time to time Amazon will change something, no clue what, and a saved station will no longer play. If you remove it and then add it back from the music menus it will work again.

I have some saved that have worked as long as I can remember, others seem to get broken every few weeks.

Probably not something Sonos can fix.

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