All content services removed / cannot re-add

7 replies
209 views
Translate All

All my content services have been removed (same on multiple iphones). The system will now not let me add any content services (so it pretty useless). I’ve rebooted, as well as signed out but it makes no difference. It just says unable to load content.

I can play directly to the speakers from Spotify, but throught the Sonos app nothing works.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

R

Reini68

Lyricist I

Same here on Android. Yesterday it worked and now everything’s gone. No new updates of the app has appeared in the meantime.

The app is getting worse by the day.

Translate

S

Sam10000

Lyricist I

My three Ones and. 5 may as well be bricks

Translate

J

Jim Cor

Lyricist I

Same here. Multiple iOS devices and Android all show no services and you can’t add them. I had many services and now they all are gone and when you try to add them you get this:

Translate

M

marclinnegar

Lyricist I

I'm getting the exact same issue. All services removed (Android App) and cannot add them back. Also get the check Internet connection same as the screenshot above.

Translate

M

marclinnegar

Lyricist I

I found a work around to add the service back. In the Spotify app, start playing and select a Sonos room. Then try to group a room from within Spotify and it will ask you to do the service authorisation from Spotify, which works.

Translate