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Contributor I
Jul 1, 2024 7:20 PM UTC
Question

Alarm problem

Hi, 

Does anybody know how the alarms works on the Sonos app?

When installed to the preferred time, frequency, volume and (in this case) Spotify playlist- It does not play. 
Previously I used the alarms on daily basis without any problems (old app version) 

/Tobias

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2 replies

Bumper
Jul 1, 2024 8:06 PM UTC

There has been an alarms bug where they went off at the wrong time due to a time zone error. This could be what happened here. There is a new date and time setting in the Manage area of the new app update released today. I would check that out as a first step 

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TobiasBAuthor
Contributor I
Jul 2, 2024 8:57 PM UTC

There has been an alarms bug where they went off at the wrong time due to a time zone error. This could be what happened here. There is a new date and time setting in the Manage area of the new app update released today. I would check that out as a first step 

Thanks, haven’t thought about that, but sadly not the case. Thanks again 

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