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Enthusiast I
May 9, 2024 8:59 AM UTC
Question

Alarm function in app update 9th of May 2024

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

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164 replies

Lyricist III
Jun 19, 2024 6:12 PM UTC

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

Seems to be in Settings > Manage (System) now... very counterintuitive. 

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Lyricist I
Jun 29, 2024 10:17 PM UTC

OMG, I didn’t realize that you could click on the word “manage“. I just did and found all of the “hidden” functions. It should’ve been more obvious that the word “manage“ was also a tab. I will attach where you must click to find the alarm function with the screenshot from the Sonos app. 
Once you click on the word “manage” the following page will come up where you can access the alarm (please see below images; screenshots it from the Sonos app):

 

 

THANKS!!! ll this time I couldn’t find it. And with all this comments I just thought it was lost. Now my computer asked to update Sonos, I didn’t dare to do it. I came here to find comments about that and found your comment. Pictures made it easy.

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Lyricist I
Jul 4, 2024 8:24 PM UTC

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

SONOS Can we get a resolution?

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Avid Contributor I
Jul 6, 2024 10:16 PM UTC

The alarm settings are there but you have to select “Systems”, then “Manage” to see “Alarms”. Deserves a shortcut icon on home page.

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