Enthusiast I

Question

Alarm function in app update 9th of May 2024

Forum|Forum|2 years ago
May 9, 2024
164 replies
25507 views

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

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N

NeedanAlarmClock

Lyricist III

Government time... Tax payers dime

Ah you sound like a Boris Johnson ex-employee who emigrated.😂

You watch the news or look around the country? Ken talks on the clock and still more productive than 98% of the country....

T

Tazachuck

Lyricist II

I had my alarm set at 6am just for one morning for work before the update. After the update I cannot turn it off, and the alarm will set off every morning at 6 unintentionally.

I think I’ll just unplug the power cord for good.

Ken_Griffiths

I had my alarm set at 6am just for one morning for work before the update. After the update I cannot turn it off, and the alarm will set off every morning at 6 unintentionally.

I think I’ll just unplug the power cord for good.

The Sonos Alarms were added back using yesterday’s update. Here’s the instructions…

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

T

Tazachuck

Lyricist II

Oh sweet!

I’ll get the new update.

Cheers Ken

N

NeedanAlarmClock

Lyricist III

I had my alarm set at 6am just for one morning for work before the update. After the update I cannot turn it off, and the alarm will set off every morning at 6 unintentionally.

I think I’ll just unplug the power cord for good.

The Sonos Alarms were added back using yesterday’s update. Here’s the instructions…

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Have another means of waking up please. We are adults

V

Vid18181818

Lyricist I

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

After reading the tips for the new update i have discovered alarms function. You need to press the star in the top right corner than manage and finally you have alarms section.

J

jrgeiger

Contributor I

Very disappointed. I confirm that if you still have the old S1 app on another device you can still access/edit the alarm function from there. Wish there was a roll-back option. New app is very confusing and not intuitive let alone missing useful features from the old app.

B

Billyb59

Lyricist III

Thanks Ken Griffiths

I followed your instructions for the alarm and it is now working and on the correct time.

Do you know anything about the mute/pause button as it doesn’t seem to be available when playing the radio (like it did on previous app version) but works on Spotify?

This mute button should be available no matter what you are playing, very disappointed

Ken_Griffiths

Thanks Ken Griffiths

I followed your instructions for the alarm and it is now working and on the correct time.

Do you know anything about the mute/pause button as it doesn’t seem to be available when playing the radio (like it did on previous app version) but works on Spotify?

This mute button should be available no matter what you are playing, very disappointed

I suspect there are quite a few features in development for the App that are yet to be rolled out. I’m fairly sure that ‘mute’ will make an appearance at some stage. I’m currently just using the play/pause instead.

Bumper

Thanks Ken Griffiths

I followed your instructions for the alarm and it is now working and on the correct time.

Do you know anything about the mute/pause button as it doesn’t seem to be available when playing the radio (like it did on previous app version) but works on Spotify?

This mute button should be available no matter what you are playing, very disappointed

I suspect there are quite a few features in development for the App that are yet to be rolled out. I’m fairly sure that ‘mute’ will make an appearance at some stage. I’m currently just using the play/pause instead.

It’s a shame cause I expect the app would have been fairly well received otherwise. Personally find the aesthetics of the app very good, pity it’s a buggy POS.

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