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TNils
Contributor I
June 8, 2024
Question

Airplay works but Sonos app doesn't see system

  • June 8, 2024
  • 1 reply
  • 303 views

The Sonos app on my iPhone worked before the update. It now sees my wifi but doesn’t see my system and won’t let me add speakers. Airplay works though. As does the Sonos app on my laptop. Deleting and reinstalling the app did nothing. Anyone have any ideas?

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    1 reply

    kmfoster79
    Lyricist I
    June 25, 2024

    The Sonos app on my iPhone worked before the update. It now sees my wifi but doesn’t see my system and won’t let me add speakers. Airplay works though. As does the Sonos app on my laptop. Deleting and reinstalling the app did nothing. Anyone have any ideas?

    I’m having similar issues. Connection randomly drops for no apparent reason on some speakers. It’s definitely not my mesh system because it’s brand new and no other devices are losing connection. Today’s update resulted in my beam showing as not registered. It took me about 5 tries to get it to work even though the app indicated it was ready to use after tapping “fix it.”

     

     This app has been horrible since the new version came out and honestly I don’t know if I’ll ever buy another Sonos product again of this isn’t fixed pretty quickly. 

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