Skip to main content
Ad_Rex
Contributor II
June 15, 2023
Answered

AirPlay broken on Apple Ventura?

Recently updated my Mac to Ventura and it will not AirPlay to any of my Sonos speakers. 
It sees them, shows as connected but zero audio. 
I thought it may relate to HomeKit so added all speakers in there. They show up but with a banner saying something like ‘This device is not compatible’.

Under previous OS I had no problems whatsoever. 
Should add that AirPlay from my iPhone & iPad works perfectly to all speakers & rooms. 
Issue seems to be 100% with the Ventura OS. 

Any thoughts?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Jamie A
Jamie AAnswer
Sonos Staff
June 16, 2023

Hi @Ad_Rex,

You shouldn’t need to have the speakers on HomeKit to use AirPlay, as long as the speakers are AirPlay compatible you can cast directly from iPhone, iPad, and Mac.

It’s possible that this could be a network issue or that the Mac isn’t transmitting audio correctly but without a diagnostics, it’s hard to pinpoint what the error could be.

I would recommend submitting a diagnostics after connecting via AirPlay with your Mac and replying here with the confirmation number as that will give me a better look into your system and what could be causing this issue.

You could also reach out to our support team for some live troubleshooting as they have the tools necessary to help troubleshoot this issue with you.

I hope this helps!

View in thread

5 replies

Jamie A
Jamie AAnswer
Sonos Staff
June 16, 2023

Hi @Ad_Rex,

You shouldn’t need to have the speakers on HomeKit to use AirPlay, as long as the speakers are AirPlay compatible you can cast directly from iPhone, iPad, and Mac.

It’s possible that this could be a network issue or that the Mac isn’t transmitting audio correctly but without a diagnostics, it’s hard to pinpoint what the error could be.

I would recommend submitting a diagnostics after connecting via AirPlay with your Mac and replying here with the confirmation number as that will give me a better look into your system and what could be causing this issue.

You could also reach out to our support team for some live troubleshooting as they have the tools necessary to help troubleshoot this issue with you.

I hope this helps!

    HelpingIsKind
    Contributor I
    June 29, 2023

    I have the same problem here with my 2020 Mac mini running the latest version of macOS Ventura (15.5). The thing is that when using the 2022 Mac Studio running the same version of macOS, it works perfectly.

    Airgetlam
    Airgetlam
    June 29, 2023

    If it’s working on one machine, but not on the other, that sure sounds like an Apple issue. Sonos doesn’t have any knowledge about where the AirPlay 2 signal is coming from, only that it is one. 

    Bruce
    Frank Koehntopp
    Lyricist I
    July 2, 2023

    Same issue - Mac Mini M2, two Era 100 as stereo pair.

    Sonos App works, Roon via Airplay works, Airplay from Mac Mini M2 looks like it’s working, but no sound.

    Support data sent: 1449944939

    NPDB
    Lyricist I
    July 31, 2023

    It is an Apple issue. I have it from one M1 iMac only where neither the Sonos Era 100 nor HomePod Mini produce sound through Airplay. A restart of the iMac temporary fixes it but the problem comes back within a day. I normally use Spotify Connect and that works fine. The speakers work fine using AirPlay if I use my iPhone or iPad.

     

    I will try a complete wipe of all caches using Ventura Cache Cleaner to see if that changes anything.

      Terms & ConditionsAccessibility statement