Airplay 2 mutes (no sound) with Mac Mini

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I have a new Sonos One, gen 2.

I have hooked it up successfully using wifi. I have the app on my Android phone and can play Sonos radio no problem.

Running OS 11.4 on my Mac Mini. Downloaded the Sonos desktop app. I can see the Sonos One and play music via Sonos radio.

I can see the device in my volume drop down and in system prefs, both as airplay.

But when I go to Youtube or Zoom and want the sound to come out, nothing.

The Sonos shows that the app (YouTube) is sending something to the Sonos. But despite changing the volume, nothing.

Help is appreciated. Thanks.

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AirgetlamAnswer

So, Sonos is responsible for the fact that Apple has changed the AirPlay 2 signal that all other Apple products use, except for the M1.

Seems a bit much to me, but as you say, they do advertise compatibility, so I’ll hope that Sonos adds a disclaimer to their marketing materials in the short run, and are able to get information from Apple as to how the protocol has changed, and work that new change into the Sonos code base so that the M1 Macs work properly, in a future release.

Bruce

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S

sethgodinAuthor

Contributor II

thanks Bruce, except for the visual cue that the Sonos app shows that it is seeng YouTube and even knows the name of the track.

It seems to me that the bridge between the Mac and Sonos is complete as soon as Sonos announces that it’s seeing the track.

I have a call with Sonos exec support in two hours. I’ll report back for the record.

S

sethgodinAuthor

Contributor II

It’s a bug.

Sonos should take responsibility, because they advertise it’s compatible with Airplay and don’t disclaim the M1.

And they should post on these threads and not have people waste time on their bugs.

And they shouldn’t spend a lot of time on the phone pretending they’re going to fix it.

Just got off the phone with Sonos exec support. They confirm that it’s a bug.

AirgetlamAnswer

So, Sonos is responsible for the fact that Apple has changed the AirPlay 2 signal that all other Apple products use, except for the M1.

Seems a bit much to me, but as you say, they do advertise compatibility, so I’ll hope that Sonos adds a disclaimer to their marketing materials in the short run, and are able to get information from Apple as to how the protocol has changed, and work that new change into the Sonos code base so that the M1 Macs work properly, in a future release.

Bruce

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