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Chromatic Producer I
May 12, 2024

Adding new Sonos One throws everything off

  • May 12, 2024
  • 12 replies
  • 133 views

I have an existing Sonos setup with 4 speakers that is working fine. I had another Sonos One in my closet that I wanted to bring out.   I factory-reset the device, went through 4 attempts to join it to my network (all failed).

Worse, the app on my Mac is now all wonked out.  Even resetting it doesn’t work.

My controller is on iOS and it is the updated Sonos app.  The other app is on MacOS Monterey.  I rebooted my iPhone, rebooted the Sonos One, no luck.

All I did was try to add a Sonos One speaker to an existing setup.  

This error condition should not throw everything into disarray like this.

I’m a bit frustrated as this is not the only time I’ve experienced trouble like this.  Can anyone shed some light on how I can fix this and/or why this happens?

 

Thanks!

 

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12 replies

Airgetlam
May 16, 2024

The Sonos app has never been in the Apple Mac store. You have always needed to download it from Sonos’ own website. 

Bruce
ForrestAuthor
Chromatic Producer I
May 16, 2024

OK, I stand corrected.  LOL  It’s been a while, and it’s just updated itself automatically. 

I note that the version for MacOS download is 79.x whereas the new on is 80.x. 

It’s still presently a dumpster fire, IMHO :)

Note to others, using 79.x for MacOS restores functionality.  It pulls your lists and settings from the existing Sonos speakers.  Yay, for now at least.