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Dec 1, 2023 7:21 PM UTC
Answered

Account,system and services greyed out on app

Our router had been reset and I cannot now find my system neither can I access my account, system and services/voice on the app.  Phone or iPad app cannot find the system???????

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Kernow1Answer
Dec 2, 2023 11:54 AM UTC

Thank you for the help.  I have sorted it ….it wasn’t connected to the profile that it was on previously. 🙄

11 replies

Lyricist I
Feb 24, 2024 5:07 PM UTC

Our router had been reset and I cannot now find my system neither can I access my account, system and services/voice on the app.  Phone or iPad app cannot find the system???????

How did you fix this as I have the same issue?

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