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Contributor II
Sep 24, 2023 3:58 PM UTC
Answered

Accessing music library.

Cant access music library. 

Error message shown. Believed it is blocked by ESET firewall.

Help please

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ratty
rattyAnswer
Sep 24, 2023 4:02 PM UTC

This might help: https://support.sonos.com/en-gb/article/configure-your-firewall-to-work-with-sonos

 

Have you installed the Sonos Windows controller and used that to configure your music library? It’s needed, to also install a background service which Sonos uses to access the files. 

2 replies

ratty
rattyAnswer
Sep 24, 2023 4:02 PM UTC

This might help: https://support.sonos.com/en-gb/article/configure-your-firewall-to-work-with-sonos

 

Have you installed the Sonos Windows controller and used that to configure your music library? It’s needed, to also install a background service which Sonos uses to access the files. 

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Contributor II
Sep 24, 2023 4:04 PM UTC

Yes, tried on lap top and mobile ( andariod)

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