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Contributor II
May 9, 2024
Answered

Access to Music Library Listings by A-Z

  • May 9, 2024
  • 32 replies
  • 1327 views

Who else has noticed the loss of the A-Z column on the right when browsing music library songs, albums, etc?

 

I have thousands of songs stored on a Synology NAS and now the new app simply shows them alphabetically with no easy way to jump to any beginning with “N” for example?

 

Finally where have our Playlists gone! All I can see are my Apple Music ones but not the ones I created from my music library  

 

I am very disappointed with the new app and have complained to Patrick their CEO twice now  

 

 

 

 

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Best answer by wayneo123

I have exactly the same issue and keep getting errors when attempting basic tasks.

I too have emailed the CEO, but it just goes through to a support agent and they send a standard templated response.

It is complete arrogance from sonos to drop this bug ridden, feature lacking piece of excrement of an update and expect its customers to just deal with it.

All they need to do is make the old app available again whilst they fix the latest abomination, but they are too up there own arse to admit their mistake.

32 replies

wayneo123Answer
Collaborator II
May 9, 2024

I have exactly the same issue and keep getting errors when attempting basic tasks.

I too have emailed the CEO, but it just goes through to a support agent and they send a standard templated response.

It is complete arrogance from sonos to drop this bug ridden, feature lacking piece of excrement of an update and expect its customers to just deal with it.

All they need to do is make the old app available again whilst they fix the latest abomination, but they are too up there own arse to admit their mistake.

All Sonos products replaced due to appalling app and sheer arrogance of CEO.
Nigel_14Author
Contributor II
May 9, 2024

Exactly!

 

we should be able to “roll back” when we lose features with an Update! 

Strat1117
Trending Lyricist I
May 9, 2024

And why can’t I add music to my queue? What’s the point of streaming if you have to choose every new selection manually when the previous one ends. Bad enough they don’t allow ‘auto-play’, but now I can’t even set up multiple albums to play back to back. 
 

Considering the interface is one the big selling points, it’s astonishing that they would take an already flawed product and make it worse instead of better. I want to choose the way I listen, not have it dictated to my by flawed technology that is really not even ready for Beta, no less full release.

I truly wish I had bought a real wifi streamer instead of throwing out $450 on a Port.

The only measurement relevant to audio equipment is the width of the smile on your face while listening through it.
Bumper
May 9, 2024

The removal of this feature is a big loss. Also the removal of search, which probably won’t be coming back. They’ve really screwed the local library features. 

Lyricist III
May 9, 2024

My Library also kept on a Synology NAS drive has completely disappeared.

 

How can I play the 4000 od albums I have on it using the new app?

 

Please could someone at Sonos engage with something that looks to be causing anxiety and problems to many.

Lyricist III
May 9, 2024

This is ridiculous. Cannot search through 4000 plus albums to find what I need. Bring back A-Z please

Lyricist III
May 9, 2024

I can still see the last play lists and albums I played fro. The library but clicking on those just results in the app telling me something went wrong.

 

Something clearly has. I cannot be the only person unable to access a personal library carefully put together over 10 years with meta data an album covers carefully added.

Please let me know if you are experiencing the same thing. 

 

Lyricist III
May 9, 2024

I’ve had Play 1’s for nearly a decade and for the vast majority of that time I’ve used them as UPnP renderers, mainly because the indexing in Sonos is so limited.

You can’t go wrong with the free version of MinimServer to index, and if you’re on Android, BubbleUPnP as the control point. The only thing missing is the possibility to share playlists across devices - unless they’re indexed as part of your collection - as UPnP control points store them on device.

Lyricist III
May 9, 2024

That sounds like a work around. However you might need to unpack it for me a bit.

What is an UpnP renderer?

Is MinimServer an ap for the computer? Linked to the NAS drive containing the library?

Is BubbleUpnP an ap for my phone ?

Lastly how do I get them all to talk to each other?

Laptop, Sinology NAS, Sonos, phone.?

 

Enthusiast II
May 9, 2024

I’ve had Play 1’s for nearly a decade and for the vast majority of that time I’ve used them as UPnP renderers, mainly because the indexing in Sonos is so limited.

You can’t go wrong with the free version of MinimServer to index, and if you’re on Android, BubbleUPnP as the control point. The only thing missing is the possibility to share playlists across devices - unless they’re indexed as part of your collection - as UPnP control points store them on device.

The vast majority of users won’t want to do this, they just want their system to work as it did before. It’s not a big ask really.

Bring back the old Sonos app. It was clunky, but it actually worked!