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tony.mj
Contributor I
May 30, 2024
Question

Access to Music Library

  • May 30, 2024
  • 4 replies
  • 99 views

I have been over seas for the past few weeks. When I came back I was no longer able to access my Music Library. Has anyone else have this problem? What’s going on?

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4 replies

Greenland
Prodigy I
May 30, 2024

Essentially, it's borked.  Welcome to the Club of the Missing Music Library Users.  You are not alone.

Spend some time reading some of the many threads about this, and despair

 

🎵 First We Take Manhattan Then Berlin 🎵
    tony.mjAuthor
    Contributor I
    May 30, 2024

    Thank you. I thought that was the case. I will try to contact support to see if they have a fix yet. SONOS should had never roll out the new app without adequate beta testing.   

      Greenland
      Prodigy I
      May 30, 2024

      Where are your music files.?  NAS? USB stick? PC?  There are workarounds depending on where your files are located. 

      🎵 First We Take Manhattan Then Berlin 🎵
      RP1971
      Trending Lyricist I
      May 30, 2024

      I agree 100% with your assessment that they never should have released this update. Let’s hope any bonuses their development and QA teams might receive for getting the update out “on time” are forfeited for such a dismal job. 

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