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Contributor I
Aug 22, 2023 2:26 AM UTC
Answered

(500) Sorry, we are unable to set up your SoundCloud account at this time.

(500) Sorry, we are unable to set up your SoundCloud account at this time.

 

Ive tried adding SoundCloud from IOS and Windows and get the same message:

(500) Sorry, we are unable to set up your SoundCloud account at this time.

 

Any Ideas?  All my music is on soundcloud, This kind of makes my Sonos useless right now.

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UKMedia
UKMediaAnswer
Aug 22, 2023 7:00 AM UTC

As @nik9669a mentioned, please monitor the issue on: https://status.sonos.com/

Remember: Sometimes Red Wine helps :)

6 replies

Lyricist I
Aug 22, 2023 3:11 AM UTC

same here- soundcloud not re-authorizing desktop app version 15.6 on OS X

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Senior Virtuoso
Aug 22, 2023 6:51 AM UTC

There’s still a Soundcloud service issue. 

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UKMedia
UKMediaAnswer
Aug 22, 2023 7:00 AM UTC

As @nik9669a mentioned, please monitor the issue on: https://status.sonos.com/

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Remember: Sometimes Red Wine helps :)
Lyricist I
Aug 22, 2023 11:59 AM UTC

 

As @nik9669a mentioned, please monitor the issue on: https://status.sonos.com/

Soundcloud service is showing as ‘Operational’. My 500 issue still persists, though.

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Airgetlam
Aug 22, 2023 12:44 PM UTC

Then you may be experiencing a slightly different issue, that only appears to be similar. I would encourage you to call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

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Bruce
Lyricist I
Aug 22, 2023 5:31 PM UTC

Issue has been persisting for at least 10 days.

 

Do Sonos not manage their limited service partners relationship? Joke of a company.

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