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Nerocris
Trending Lyricist I
December 16, 2024
Answered

33800 tracks

  • December 16, 2024
  • 21 replies
  • 568 views

good morning, I have a collection of 210 tracks on the YouTube music account that I play on the sonos account. For a few days now, if I try to play it on Sonos, it loads me with 33,800 tracks from the same collection. How can I solve the problem? Thank you

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Best answer by Corry P

Hi ​@Nerocris 

I can confirm that we have identified an issue with multiple duplicates showing when adding larger playlists to the queue and are investigating. I have no estimate for when a fix might be put in place, but I will update this thread when I hear of one.

I hope this helps.

21 replies

Show previous replies
MyChrmicalRomance
Enthusiast II
January 25, 2025

They had been telling us what they were working on and what bugs and returning features we could expect fixed. Too bad they’ve not kept this up.

    Stanley_4
    Stanley_4
    Grand Maestro
    January 25, 2025

    They do have this:

    Trello Sonos App Improvement & Bug Tracker

    https://trello.com/b/4T9rbg8t/sonos-app-improvement-bug-tracker

    Corry P
    Corry P
    Sonos Staff
    January 27, 2025

    Hi ​@Nerocris et al

    I recently asked for a progress update on this issue and found that the number of cases tagged against it is still pretty small - as a result, it has been assigned a low priority. From the amount of activity on the Community, I think a significant number of people are affected, however.

    While our aim is to have the Community and our issue tracking tools more tightly integrated, this will take some time.

    If anyone affected by this issue has not already been in touch, I highly recommend that you do so, in order to get the numbers up.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      MyChrmicalRomance
      Enthusiast II
      January 27, 2025

      They do have this:

      Trello Sonos App Improvement & Bug Tracker

      https://trello.com/b/4T9rbg8t/sonos-app-improvement-bug-tracker

      As of last week the Trello board hasn’t been updated since October. Which is my point. 

        MyChrmicalRomance
        Enthusiast II
        January 27, 2025

        Hi ​@Nerocris et al

        l

        If anyone affected by this issue has not already been in touch, I highly recommend that you do so, in order to get the numbers up.

        I hope this helps.

        I have the issue where my local music playlists grow to over 50 k. Is this the same bug? 

         

          smstachwick
          Lyricist II
          January 27, 2025

          Hi ​@Nerocris et al

          l

          If anyone affected by this issue has not already been in touch, I highly recommend that you do so, in order to get the numbers up.

          I hope this helps.

          I have the issue where my local music playlists grow to over 50 k. Is this the same bug? 

           

          Looks that way, although that queue is far longer than ours.

           

          Nice selection, BTW 🎸😎

          MyChrmicalRomance
          Enthusiast II
          January 27, 2025

          Hi ​@Nerocris et al

          l

          If anyone affected by this issue has not already been in touch, I highly recommend that you do so, in order to get the numbers up.

          I hope this helps.

          I have the issue where my local music playlists grow to over 50 k. Is this the same bug? 

           

          Looks that way, although that queue is far longer than ours.

           

          Nice selection, BTW 

          Stier1291
          Contributor I
          February 20, 2025

          I had the same bug with YTM on Android and web app, but since last weekend the bug seems to be resolved. Is this even possible without an app update (last android app update: 24. January)? How are music services updated? Are those music service plugins updated independently from the app?

          Airgetlam
          Airgetlam
          February 20, 2025

          No, the music services still all use the Sonos app to stream, however their is a difference between the controller app, which you use to see what is happening on your system, and the firmware ‘app’ that runs on the Sonos devices. If you have auto updates turned on in your controller app, it’s possible your Sonos devices updated their firmware…

          While frequently, the two versions are released together, it isn’t always the case, and I wonder if that happened here.

          Bruce
          Corry P
          Corry P
          Sonos Staff
          February 20, 2025

          Hi ​@Stier1291 

          The issue has not been resolved, though I am happy to hear that it is no longer affecting you.

          "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
          Show more replies
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