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Based on the responses I decided to upgrade and agree everything sounds better.
Based on your post I bit the bullet and updated
My fives and sub for music I had to increase sub level but left eq the same sound OK
My HT setup I haven't noticed any improvement as yet but it's early days 😊
Bottom line it's not worse 👍
Concur, updated after others confirmed it was 'safe'. Sub3 does appear a little more punchy than before. Volume on Arc retained, together with the Enhanced Clarity profile, which I'm still not a fan of.
Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it?
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.
In my case I have a beam gen1 + 2 one Sl and the sound coming from the 14.19 is not to my liking, it lost clarity and I noticed a slight increase in bass