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smarcoch
Contributor I
Apr 11, 2019 9:37 PM UTC
Answered

zxz in my account, what is it???

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    Keith N
    Keith NAnswer
    Sonos Staff
    Apr 12, 2019 3:33 PM UTC
    Hi there, smarcoch and Seawall. Thanks for bringing this to our attention. The team is aware of this and actively taking a look at this. I will update this topic once we have more information available.

    Thanks again!
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    22 replies

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    danil1132
    Lyricist I
    Apr 12, 2019 8:18 PM UTC
    I’m from Italy, I agree; in Italian this don’t make seems not dangerous.
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    paulsavelberg
    Lyricist I
    Apr 13, 2019 5:16 PM UTC
    How can i remove it from my Sonos app?
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    Smilja
    Smilja
    Apr 13, 2019 5:34 PM UTC
    How can i remove it from my Sonos app?
    It will remove itself once the translation is complete.
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    erdek
    Lyricist III
    Apr 14, 2019 11:37 AM UTC
    ZXZ is nothing to worry about. It is a placeholder indicating an incomplete translation from English into a (specific) foreign language. Says who? It triggers alarm bells for me, I'll wait for Sonos staff to tell me it's safe to login, until then it's a security risk.
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    Smilja
    Smilja
    Apr 14, 2019 11:51 AM UTC
    Says who? It triggers alarm bells for me, I'll wait for Sonos staff to tell me it's safe to login, until then it's a security risk.
    Says me. I suppose your Sonos app is partly in Dutch and partly in English, with the English segment labelled ZXZ.
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    erdek
    Lyricist III
    Apr 14, 2019 3:09 PM UTC
    Oh sorry Smilja, just read my post again, could have replied a little bit nicer 🙂 . I think you're conclusion is absolutely right, but I want Sonos either to fix it, or at least to explain to it's users what's wrong. Filling in user/pass in a messed up interface is never a good idea...
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    Smilja
    Smilja
    Apr 14, 2019 3:45 PM UTC
    Sonos has already acknowledged the glitch, see "Best Answer" by a Sonos Employee. You can trust me, since I'm living in Austria, I came across several ZXZ in the past.
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      Metalswede
      Lyricist I
      Apr 16, 2019 6:54 AM UTC
      I have the exact same problem and its really anoying. I cant add my new play1 speaker because of this. Hope you fix it soon.
      Cant make any changes to the sonos system at the moment.
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      Metalswede
      Lyricist I
      Apr 16, 2019 7:06 AM UTC
      I fixed the problem for myself. I had to transfer my sonos account again to my e-mail account in the Sonos mobilephone app and then reconnect to my Sonossystem .
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      Smilja
      Smilja
      Apr 16, 2019 7:44 AM UTC
      I fixed the problem for myself. I had to transfer my sonos account again to my e-mail account in the Sonos mobilephone app and then reconnect to my Sonossystem .
      There is nothing to be fixed, it is not hazardous to tap "Sign inZXZ" and enter the account settings. 😃
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      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
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