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14 replies

Lyricist I
September 27, 2020

Me too, please. music.yandex.com is missing...

Mark P
Retired Sonos Staff
September 27, 2020

Hi @GmbKJJ and @EYEself.

Welcome, thank you for reaching out to Sonos Community.

I know its been a while some other Sonos users requested this music services to be added to Sonos as one of the supported music services.

We will follow up on this service to the development team. We don't have a timeline we can share for this feature, but we'll be sure to make an announcement if we have any updates.

If you need help with any other information, please be sure to let us know.

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Contributor II
October 21, 2020

+1 for yandex music, my favourite music service. I’ve just got a new beam and figure out that it can’t  bluetooth and there is no way I can listen to my music :( 

Mark P
Retired Sonos Staff
October 21, 2020

Hi @sureg.

Welcome, thank you for reaching out to Sonos Community. I totally understand where you're coming from and I’m here to help.

I suggest try to use ibroadcast.

Let us know if it works. If you need help with any other information, please be sure to let us know.

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Airgetlam
October 21, 2020

You may want to suggest to them in an email that they add themselves to Sonos. There’s an entire procedure outlined at the Sonos partners page, which will tell them how to become a partner with Sonos. An email from a current user might carry much more weight than a contact from a company like Sonos.

Bruce
Mark P
Retired Sonos Staff
October 22, 2020

Hi @Airgetlam.

Welcome, thank you for that wonderful feedback, I will keep that in mind also.

Cheers.

If you need help with any other information, please be sure to let us know.

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Contributor II
November 23, 2020

Hi @sureg.

Welcome, thank you for reaching out to Sonos Community. I totally understand where you're coming from and I’m here to help.

I suggest try to use ibroadcast.

Let us know if it works. If you need help with any other information, please be sure to let us know.

Hi Mark, thanks for your reply.

Unfortunately, it didn’t work.

 

An email from a current user might carry much more weight than a contact from a company like Sonos.

Hi @Airgetlam, I don’t think it works like this.

Contributor II
February 17, 2021

So the yandex.music is now available. But for some reason I cannot add it in the Sonos app. I guess it is limited to few countries? 

Airgetlam
February 17, 2021

That normally is a choice made by the streaming company, in this case yandex. Sonos would apply whatever restrictions in the controller that the yandex folks would indicate. 

That being said, what is presented to you in the controller is usually filtered by your address in your Sonos account. Probably not street address, but city, country and post code would be my guess. I’ve always had an unsupported but sneaky suspicion that there is a bug hidden somewhere in that database that can occasionally erase that data, so it’s worth double checking your account, to make sure you’re being presented the correct geo-relevant data when you go to ‘add a service’. I think, if it’s blank, the system has real trouble.

 

Bruce
Contributor II
February 18, 2021

You might be right about that suspicion: the only two fields that were populated for my address are country and postal code, all the rest were blank. Which is weird.

Anyway, changing the country didn't help with.my issue. The service is still unavailable for selection.