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Contributor I
July 26, 2022
Answered

windows app / dcomp.dll

  • July 26, 2022
  • 11 replies
  • 252 views

Dear,

 

I try to contact the customer support without any ansmwer since several month.

I had a good opinion about the sonos but now I’m ready to says that the customer support be a casper!

I really disappointed because since I use the windows application to control my sonos I have problems… Appication don’t fucntion properly. I reinstall many times without success to increase the start of the application…

Now, since the last windows update the application doeasn’t work anymore even if I reinstall the application. I have a message: dcomp.dll error!!!

If someone have a solution. Every idea of someone will be best than sonos customer services.

Thank you in advance

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Best answer by Ken_Griffiths

@ZebraMC 

decomp.dll is a windows .dll - see this link:

https://www.exefiles.com/en/dll/dcomp-dll/

The PC antivirus maybe blocking it perhaps, or it’s missing from the System32 folder - maybe try repairing with Windows SFC perhaps? 

11 replies

controlav
Lead Maestro
July 28, 2022

@controlav: As you make promotion for your application (not for free of charge) is your Phonos application is safe regarding virus or backdoor or other one ? is your application download personnal informations? European law are different than in US.

 

Yes, check the privacy statement link in the Store listing for it. It is free to try for 30 days.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.