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colinbowern
Contributor I
August 16, 2015
Answered

Windows 10 Controller

  • August 16, 2015
  • 368 replies
  • 109984 views
Do you have plans to ship a Windows 10 Store app which can be used from multiple Windows devices (PC, Phone, Xbox) to control the Sonos experience?

We are a Windows household and the desktop controller that exists for PC today is heavy and not very touch friendly. The third party Windows Phone app, Phonos, is fills a void, but not nearly as feature rich as the Android or iOS app. This has been requested for several years (https://en.community.sonos.com/controllers-software-228995/support-windows-8-rt-for-surface-tablet-and-windows-phone-8-for-mobile-devices-4593709) and the product management team does not address this gap beyond a blanket we have no news statement. I understand that choices have to be made. If you do not plan to address this in the net 12 months then can you at least make your API public with your apps being first and best examples of how to use that API so others can fill the gap for you?

Instead of a lot of "+1" and "me too" threads please show your support by voting on the poll below so we can get a count of the number of people who are interested in a Windows 10 app.

Would you use a Windows 10 Sonos controller app?

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Best answer by Kenneth R
Some of you have been asking about a native Windows Phone controller app for Sonos, and we’ve been slow to provide a clear answer. We’re sorry about that. The truth of the matter is that up until now we’ve been unclear internally on this very question. In fact, it’s been the source of many passionate debates because we recognize that some Sonos owners are also Windows Phone users.

In the end, however, we’ve made a decision that Sonos is not going to build a Windows Phone 8 app nor are we planning to build a Windows 10 “universal” app. We’ll of course continue to support the Windows desktop controller. We’re big fans of the work Microsoft is doing across many areas, including mobile, voice control, AI, VR and of course the Groove music service, available on Sonos.

We know this is super frustrating for Windows Phone owners anxious for more native apps on the platform, but like other companies we've had to place our bets. Our focus right now is on Voice and Paid Streaming Services, and we’re exploring quite a few innovative ways to experience and control your music – on your device and off.

We’ll be sure to keep this group informed of our progress.

Thanks,
Kenneth

368 replies

Sam Goddard
Enthusiast I
December 14, 2015
Come on guys 10,920 views on this, with no answer!
Ryan S
Retired Sonos Staff
December 14, 2015
Hello everyone,

Thanks for sharing your voice and suggestions here with us. We're always around, reading and monitoring every conversation here. We make sure to pass on the interest to our project management teams too.

As a rule, Sonos doesn't publish a roadmap, and we don't talk about what's coming in the future. On the topic of a native Windows 10 app using their universal app platform or designed for mobile we don't have any news right now. There aren't any plans to be made public regarding a controller for the platform. If there's anything new, we'll update you all.

There are some controllers developed by other companies that might work for you, and of course, we offer our own free controllers for Android, iOS, Mac and Windows PCs. There isn't a universal Sonos app available for Windows 10, but the Sonos controller for Windows will run on Windows 10 computers.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Trending Lyricist I
December 14, 2015
Ryan, your response is the typical canned gibberish that I have learnt to expect from Sonos, it's ineffective and shows the lack of commitment your organization has to a loyal customer base. Your windows desktop client is archaic and in my case non functional. This response "We make sure to pass on the interest to our project management teams too" is infuriating, for years its a canned response to an obviously ineffective program management team who have chose to ignore Windows. The fact that you offer an iOS or Android App is of no interest to me, I use Windows.

Sonos wake up, listen to your customers.
Sam Goddard
Enthusiast I
December 14, 2015
Hi guys. It's all the more frustrating because it's so easy to port the app from iOS! Tell you what Sonos. You give me the source code and I'll have it ported in a few days.
Lyricist III
December 15, 2015
There are some controllers developed by other companies that might work for you, and of course, we offer our own free controllers for Android, iOS, Mac and Windows PCs. There isn't a universal Sonos app available for Windows 10, but the Sonos controller for Windows will run on Windows 10 computers.

Ryan, for those of us who need to make purchasing decisions, it would be very useful to understand how (or if) Windows will be a supported platform going forward.

In addition, If the current Win32 app is going to lose support, can you please tell us so we can make plans accordingly.
Sam Goddard
Enthusiast I
December 15, 2015
There are some controllers developed by other companies that might work for you, and of course, we offer our own free controllers for Android, iOS, Mac and Windows PCs. There isn't a universal Sonos app available for Windows 10, but the Sonos controller for Windows will run on Windows 10 computers.

Ryan, for those of us who need to make purchasing decisions, it would be very useful to understand how (or if) Windows will be a supported platform going forward.

In addition, If the current Win32 app is going to lose support, can you please tell us so we can make plans accordingly.


Right behind on that one scoob101! Before I expand my Sonos system, I need to know that I'm not going to be left in the lurch! I recently moved from iPhone to Windows (mostly due to boredum with iOS). This really is the last piece in the moving from Mac to PC jigsaw puzzle for me :)

So to know that something is on the way would be very useful. Also I'm up for any Beta testing to move the project forward, as I think the rest of us are!
Enthusiast I
December 15, 2015
Seem Sonos can't take a little criticism so here are the edited highlights.

You know I think I could actually have written this drivel. It is the same response that Sonos have peddled for 10% of my life so far. That is over three years of what we shall charitably call non-commitment. In that time you have shamelessly redesigned this website to bury the old thread to avoid the inconvenience of it being your top request, as well as removing the metric which let the world now that is was your top request. You've poured time, resources and money into untested, and unsuccessful ventures such as Tidal and gimmicks like Trueplay all while neglecting the WP user base.

This refusal to commit is frankly disgusting, it is tantamount to lying to your customers in order to keep their sales. It has turned me off massively to the point where I haven't got rid of my components (gone to far for that having 2 Play 5s, 2 Play 3s, 4 Play1s, Playbar & Sub) but I will never recommend your equipment to my friends, family or customers again.

I hope this meets with the censor's approval, if not please let me know which parts are offensive and I will edit them...
jgatie
December 15, 2015
So, instead of Sonos, I guess you will be recommending all the other multi-room wireless streaming systems who don't "lie to their customers in order to keep their sales" and fully support a Windows mobile app? Care to name them?
Chris
Lead Maestro
December 15, 2015
Lieing to a customer would be saying they would support windows mobile and not. Sonos has never implored they were in anything I have seen. If such a think we're important to me I would not have purchased a product that had no support for something that was so critical to my enjoyment of. My opinion.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Enthusiast I
December 15, 2015
Lieing to a customer would be saying they would support windows mobile and not. Sonos has never implored they were in anything I have seen. If such a think we're important to me I would not have purchased a product that had no support for something that was so critical to my enjoyment of. My opinion.

I said tantamount to lying. But perhaps deceiving would have been a better word.