Contributor I

Answered

Windows 10 Controller

Forum|Forum|11 years ago
August 16, 2015
368 replies
109985 views

Do you have plans to ship a Windows 10 Store app which can be used from multiple Windows devices (PC, Phone, Xbox) to control the Sonos experience?

We are a Windows household and the desktop controller that exists for PC today is heavy and not very touch friendly. The third party Windows Phone app, Phonos, is fills a void, but not nearly as feature rich as the Android or iOS app. This has been requested for several years (https://en.community.sonos.com/controllers-software-228995/support-windows-8-rt-for-surface-tablet-and-windows-phone-8-for-mobile-devices-4593709) and the product management team does not address this gap beyond a blanket we have no news statement. I understand that choices have to be made. If you do not plan to address this in the net 12 months then can you at least make your API public with your apps being first and best examples of how to use that API so others can fill the gap for you?

Instead of a lot of "+1" and "me too" threads please show your support by voting on the poll below so we can get a count of the number of people who are interested in a Windows 10 app.

Would you use a Windows 10 Sonos controller app?

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Best answer by Kenneth R

Some of you have been asking about a native Windows Phone controller app for Sonos, and we’ve been slow to provide a clear answer. We’re sorry about that. The truth of the matter is that up until now we’ve been unclear internally on this very question. In fact, it’s been the source of many passionate debates because we recognize that some Sonos owners are also Windows Phone users.

In the end, however, we’ve made a decision that Sonos is not going to build a Windows Phone 8 app nor are we planning to build a Windows 10 “universal” app. We’ll of course continue to support the Windows desktop controller. We’re big fans of the work Microsoft is doing across many areas, including mobile, voice control, AI, VR and of course the Groove music service, available on Sonos.

We know this is super frustrating for Windows Phone owners anxious for more native apps on the platform, but like other companies we've had to place our bets. Our focus right now is on Voice and Paid Streaming Services, and we’re exploring quite a few innovative ways to experience and control your music – on your device and off.

We’ll be sure to keep this group informed of our progress.

Thanks,
Kenneth

Show previous replies

B

Brent_16

Contributor I

https://www.change.org/p/mr-john-macfarlane-sonos-inc-support-the-windows-mobile-10-windows-10-platform-by-releasing-a-universal-windows-controller-app

jgatie

Yeah, that'll do it. :rolleyes:

U

User704414

Lyricist II

https://www.change.org/p/mr-john-macfarlane-sonos-inc-support-the-windows-mobile-10-windows-10-platform-by-releasing-a-universal-windows-controller-app

Signed!

controlav

Lead Maestro

Sorry but a poorly-supported change.org petition isn't going to do anything. Look, I've sold tens of thousands of copies of my app (currently #5 in paid apps in the US Store), and Sonos are more than capable of detecting just how many users I have too. They have plenty of data as to the level of demand.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

T

Tom_46

Enthusiast I

Sorry but a poorly-supported change.org petition isn't going to do anything. Look, I've sold tens of thousands of copies of my app (currently #5 in paid apps in the US Store), and Sonos are more than capable of detecting just how many users I have too. They have plenty of data as to the level of demand.

Tend to agree. If they are not acting on feedback from their own site or user data a change.org petition is not going to shift them. Sorry but it's the truth.

A

AradoX

Lyricist III

SONOS look here: https://github.com/Microsoft/WinObjC/wiki#using-vsimporter

The UWP (Universal Windows Platfom) is a thing of beauty and major platform. I cannot fathom Sonos' reasons, if they are not far in development of a UWP app, but even a simple port of the iOS would be a great start.

But the lack of a real answer is worse than a negative answer. Even if we could just get a honost "no", that would mean I could jump ship and move on to competing products.

Jeff S

Retired Sonos Staff

SONOS look here: https://github.com/Microsoft/WinObjC/wiki#using-vsimporter

The UWP (Universal Windows Platfom) is a thing of beauty and major platform. I cannot fathom Sonos' reasons, if they are not far in development of a UWP app, but even a simple port of the iOS would be a great start.

But the lack of a real answer is worse than a negative answer. Even if we could just get a honost "no", that would mean I could jump ship and move on to competing products.

Hi AradoX,

It's our policy not to comment on possible future products or features. We do keep track of customer requests though. Many of the current features came from customer suggestions in the past. We'll be sure to make an announcement as soon as we have an update that we can share.

Help others find useful content by clicking the like button and selecting the best answer to your question.

jgatie

But the lack of a real answer is worse than a negative answer. Even if we could just get a honost "no", that would mean I could jump ship and move on to competing products.

Could you name for me the competing product which has Windows mobile app support?

L

Leo_10

Lyricist III

It's our policy not to comment on possible future products or features. We do keep track of customer requests though. Many of the current features came from customer suggestions in the past. We'll be sure to make an announcement as soon as we have an update that we can share.

oh come on. You can do better than this...
We know that this is BS. when apple announced apple music, it took you only one day to confirm, that you are going to support it, as soon as apple will allow the support of external devices. At the time you confirmed the feature, it wasn't even possible for you to support it!!!
So stop telling us about your policy which applies only in cases were you do not want to offend your costumers with a no!

We know that you do not care at all about windows customers. This request is running for over 3 years now and all you have done the last years was keeping hope alive for your windows customers. I have quoted all your comments a few weeks ago to demonstrate how you were manipulating your customers. Now you are ignoring this of course. Pretending you'd never said anything. Just say no to an windows app and that's it. A good company would do so.
And just to remind you. A windows app is no feature nor a product. It is essential for the use of your products. Especially since you stopped selling and supporting the sonos control.

But ok. As you are not going to say it, i will:

Sonos does not and will never support Windows phone/mobile.

A

AradoX

Lyricist III

Hi AradoX,

It's our policy not to comment on possible future products or features. We do keep track of customer requests though. Many of the current features came from customer suggestions in the past. We'll be sure to make an announcement as soon as we have an update that we can share.

Thanks for the fast reply, Jeff!
Yeah, company policy can be a ...- well an annoyance 🙂 I know this too well from my own job.
Anyway, I'll just cross my fingers and thank you for noting the request.

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