Contributor II

Answered

Why can't I group two rooms?

Forum|Forum|6 years ago
July 18, 2020
30 replies
27224 views

Why can’t I create a speaker group containing two rooms in the S2 app? The group option is greyed out and it says I can only create groups when three or more rooms exist. Why does this distinction exist?

Grouping

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Best answer by 106rallye

@conorb I do not understand what you are saying. What problem do you encounter, that you see needing a “work around” or a fix? Do you have two rooms or more?

Grouping rooms if you only have two rooms can be done by using the button I've circled in the screenshot below:

This is not a work around - it's the way grouping has always worked. If you have more rooms you can use this method, or (new for S2) make named groups. I would agree calling this feature “Groups” instead of "Named Groups” is confusing - especially if you staate that the feature does not work if you only have two rooms, so people conclude they can't group two roosm at all.

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Jamsandwich

Lyricist I

Update: having posted about it, now seem to have resolved the AirPlay issue. But find the presumption of “everywhere” as group without a label weird and from a UX perspective don’t think it makes sense at all. Surely there are plenty of people who live in small homes (or have small audio systems) who would misunderstand this and conclude their newly purchased speakers would not work the way they needed.

106rallye

If you only have two rooms, grouping “everywhere” groups the two rooms. Seems clear to me - having an extra possibility to group those two rooms would seem a poor solution GUI-wise....

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siglerk

Lyricist I

Hello all. I am frustrated as well. So... can I keep the everywhere group so that when I open my T.V. and listen to music the Sonos1 SL will play it automatically as well and I won't need to do it manually all the time?

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John B

If you have grouped the two and they aren’t staying grouped then you probably have ‘ungroup on autoplay’ enabled on whatever Sonos HT product you have. Just disable it.

This isn’t really the same issue as the rest of this thread.

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pied_piper

Contributor I

Because you already have a default speaker group containing your two rooms. It’s called “Everywhere”.

it is not true, group Everywhere in Alexa is only can group Echo devices, Sonos devices indeed need to have it’s own group.

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pied_piper

Contributor I

follow these steps, there are numerous pitfall that could cause the grouping failure.

use the latest Sonos app (gold color) instead of the legacy one (black color),
update all Sonos devices to the latest version.
for any Alexa compatible devices, make sure the device has Alexa enabled in Sonos App.
no group settings required in Sonos App, if you have one, i suggest to delete it.
open Alexa app, if you have just updated your Sonos app to the gold version i recommend to remove all Sonos devices from the list and rescan…
for specific Sonos device that have persistent issue in Alexa, remove the device from the device list, remove and readd the Sonos skill, and rescan...
Check the group of the device, if Sonos devices are selected. click “change” in speaker settings, in Playback options > Play music on selected Speaker > select Always.
Test Alexa to play in each room, to see if Sonos devices are working.
Create a new group, group multiple rooms with Sonos devices, i named mine "All Sonos”, if you have a group named “Sonos”, i recommend to delete this and use other name, because Alexa no longer allow us to use the name for unknown reason.
now wait for the configration to propagate Amazon Cloud network, (it could take 1 hour)
test and enjoy your music in multiple room.

jgatie

Because you already have a default speaker group containing your two rooms. It’s called “Everywhere”.

it is not true, group Everywhere in Alexa is only can group Echo devices, Sonos devices indeed need to have it’s own group.

This thread has absolutely nothing to do with Alexa groups, “Everywhere” or otherwise. It is about group names in the Sonos app.

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Corgi_King

Lyricist I

@nevermore I was having the same issue, i only have two devices. Just put them on the same room if you want them to play the same music. Pick living room or something for both of them and it should work.

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John B

@nevermore I was having the same issue, i only have two devices. Just put them on the same room if you want them to play the same music. Pick living room or something for both of them and it should work.

Not sure exactly what you are saying here, but it doesn’t sound right.

106rallye

Maybe there’s a difference between Sonos rooms (more constricted than a physical room in that it cannot house two speakers except when they are part of a stereo or surround set) and Alexa rooms (more comparable to physical rooms)?

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