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AdamWill
Trending Lyricist I
June 18, 2022
Answered

When will Sonos fix the "no selections are available" if your music library is too large problem?

  • June 18, 2022
  • 21 replies
  • 2511 views

Hi, folks. I have a few Sonos devices and have overall been very happy with the system. But I do find one bug/limitation extremely annoying. It seems like if you have “too many” files in a local music library, Sonos just can’t cope with it, and shows “No selections are available” any time you try to use it. You have to delete some files to make your library usable again.

I don’t use streaming services. I only play my own music, that I own. It’s pretty ridiculous that I have to delete parts of my library or move them to places where Sonos can’t see them (and so I can’t play them on Sonos!), just because Sonos can’t write proper database code or something. I've seen discussions of this problem before, for years, and always assumed this would get fixed with a regular update because it’s such a ridiculous limitation. But I’m starting to lose patience (and would like to be able to buy more music!)

My library isn’t even *that* huge, anyway. I’m sure some folks have more music than me. I seem to have 19,238 files in the library at the moment, some of those are not audio files but PDFs and so on. I just did a cleanup to solve the problem (again), so I guess the limit is 20,000 or somewhere around that?

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Best answer by Corry P

Hi @AdamWill 

Thanks for your post!

Your number of tracks is well below the limit available - I suggest that there is perhaps another problem affecting the indexing of the library. I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports about the indexing process.

21 replies

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buzz
buzz
Grand Maestro
July 26, 2022

Go to Settings → System → About My System and keep track of the “Associated Product.” Does this change from time to time and is the failure associated with a particular unit?

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