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goeatwhatever
Trending Lyricist I
Oct 28, 2024 4:57 AM UTC

When will sonos fix the app? It is the worst app ever!!!

 How much longer must we suffer?! This app is garbage!

The old app actually let you control volume with the one buttons! Amazing! 
The old app let you see what was playing on the screen! Amazing!

The new app barely functions! Unacceptable! The volume is glitchy, the interface has too many layers, the app is not intuitive, and on and on!

It’s been months and nothing has been resolved! Terrible company!

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    7 replies

    Rhonny
    Prodigy III
    Oct 28, 2024 8:35 AM UTC

    Are you on the latest app update, and presumably you’ve run the latest system update for the speakers too in the app’s settings?

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    jennydeione
    Oct 30, 2024 12:58 AM UTC

    FYI : If you use Norton then I would turn off auto-update as they have done ‘a Sonos’ with their latest update 

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    goeatwhateverAuthor
    Trending Lyricist I
    Nov 4, 2024 4:52 AM UTC

    Yes, always keep updated. I wish they would make a decision and either bring back the old app or make this one work. There is noui can do to make this app work better. This is on Sonos to create an intuitive consumer friendly app.

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      goeatwhateverAuthor
      Trending Lyricist I
      Nov 4, 2024 4:53 AM UTC

      I am using Apple products. No Norton.

      thank you.

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      ADUBYA
      Lyricist I
      Dec 30, 2024 10:30 PM UTC

      It’s New Years Eve and the Sonos app is still terrible and prevents anything like running a dance party, changing tracks, volume etc. 

      Sonos please bring back the old app that simply runs the hardware. 
       

      Happy NY!

       

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        Dreadi
        Lyricist III
        Jan 5, 2025 10:46 PM UTC

        I’ve been a Big Sonos fan since it was first released. I loved it and heavily evangelised about it to friends. 
         

        im always open to new ideas and obviously new software is required for new features. It’s also nessesary to cut manufacturers some slack with new software. 
         

        Im sorry to say however that I believe the big software upgrade of their UI has moved my opinion of the Sonos product down several notches. It used to be intuitive, you could pass it round at gatherings and people could add music to the queue that had never seen the product!

         

        the same isn’t true for the new UI ; which I have truly tried to live with.!

         

        please can we have the old UI back !

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          106rallye
          106rallye
          Jan 6, 2025 6:20 AM UTC

          We probably will not get the old UI back, but I too have noticed some UI deficiencies, like some buttons having more than one function and some buttons (like “Manage”) not being represented as buttons. What are your gripes?

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