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sjw
Local Superstar
September 17, 2016
Question

What do you think of the new 6.4 software?

  • September 17, 2016
  • 45 replies
  • 2420 views
A poll to see who prefers the older or the newer software version.
Opinion seems very strong.

EDIT: I can't edit but would like POLL: In front of the thread title.

What do you think of the new 6.4 software?

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      45 replies

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      thomashenry
      Enthusiast I
      September 22, 2016
      Either make the new behaviour optional, or allow people to revert to previous versions of the controller. This is 'customer is wrong' attitude is very Apple-like...
        BCM
        BCM
        September 22, 2016
        This is 'customer is wrong' attitude is very Apple-like...

        That's certainly how it is starting to feel. I'm fine with the software as it is as I don't really curate a queue, but there was a lot of negative chatter about the new update regarding the queue on here while it was in beta so i was surprised to see Sonos went forward with it anyway. Seems like they're trying to catch up to features of other music services, which is short-sighted.
          thomashenry
          Enthusiast I
          September 22, 2016
          It seems like a poorly thought through thing to do. I now notice after updating to 6.4.1. that when I touch on a song, a popup appears, warning me that this action will override the existing play queue, giving me the chance to back out, which I do, and I then go to the three dots on the right. So it seems Sonos have responded to the negative feedback by introducing this extra step after touching on a song.

          This is welcome I suppose. However, why not just revert to the previous behaviour, if you are going to re-introduce another stage of user input? It makes no sense at all.
            jgatie
            jgatie
            September 22, 2016


            That's certainly how it is starting to feel. I'm fine with the software as it is as I don't really curate a queue, but there was a lot of negative chatter about the new update regarding the queue on here while it was in beta so i was surprised to see Sonos went forward with it anyway. Seems like they're trying to catch up to features of other music services, which is short-sighted.

            Catch up? In my mind they are regressing, back to an iTunes interface made for one person listening on ear buds. Multi-room streaming was invented by Sonos, and the queue was perfect for it. The fact they want to regress to an inferior quasi-iPod interface is not catching up to anything.
              JoeMD
              Lyricist III
              September 22, 2016
              I simply wish the Play Now one-touch feature added the selection (the album or the song to the end of the album) to the end of the queue and started playing it.
                LargemouthAss
                Contributor I
                September 28, 2016
                I hate this software update! Why on earth do i want the whole damn album when i selected one song? This ruins sonos! I bought two of these things and now i am not using them and wont be using them anymore! Putting them on craigslist if this isnt fixed and soon!
                  chicks
                  chicks
                  October 17, 2016
                  Looks like BlueSound did the same thing to their queue, an "enhancement" nobody asked for, and customers complained bitterly about it. BS relented, and made it opyional. Let's hope Sonos does the same.

                  https://www.audiogearclub.com/threads/bluesound-blues.132/
                    upstatemike
                    October 17, 2016
                    Looks like BlueSound did the same thing to their queue, an "enhancement" nobody asked for, and customers complained bitterly about it. BS relented, and made it opyional. Let's hope Sonos does the same.

                    https://www.audiogearclub.com/threads/bluesound-blues.132/

                    Problem is that of the 6 people in the world who like to listen to music in a manner that matches the new Sonos UI probably 4 of them are relatives of people on the Sonos development team. Why else would they have pushed out this change in spite of the vocal protests during the public beta? I think there must be something along these lines preventing Sonos from reversing their mistake the way Bluesound did.
                    Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
                      johncanter
                      Enthusiast II
                      October 17, 2016
                      Spotify?
                      polarbearmusic
                      polarbearmusic
                      Trending Lyricist I
                      October 5, 2017
                      We just need some Sonos executives to have their first party with guests.
                      Given the nature of my use, I am not seeing enough change in the user experience to get excited about it - in either direction. What puzzles me though is that I don't remember seeing as much reaction to the public beta as I am seeing now. Did Sonos do things beyond what was in that? Or did I miss seeing these reactions then, and Sonos simply ignored them?

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