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Contributor I
Jun 21, 2022 12:12 PM UTC
Answered

wakeup Alarm plays chimes no longer plays radio station.

Sonos wake up alarm no longer plays radio station. Deleted alarm. Reset alarm. St to NPR. Still plays chimes!

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Airgetlam
AirgetlamAnswer
Jun 21, 2022 2:57 PM UTC

Without a diagnostic number, it will be hard for a Sonos rep to help you. However, the chimes will play if, at the moment the alarm goes off, your speaker is unable to reach the steaming station indicated. Most often this would be due to some wifi interference , but also possible could be some duplicate IP address issues. 

Bruce

1 reply

Airgetlam
AirgetlamAnswer
Jun 21, 2022 2:57 PM UTC

Without a diagnostic number, it will be hard for a Sonos rep to help you. However, the chimes will play if, at the moment the alarm goes off, your speaker is unable to reach the steaming station indicated. Most often this would be due to some wifi interference , but also possible could be some duplicate IP address issues. 

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Bruce