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Contributor I
February 14, 2018
Answered

Volume control Sonos Playbar through Samsung One Remote

  • February 14, 2018
  • 42 replies
  • 163204 views
Does anyone know how to connect the Samsung One Remote control to the Sonos Playbar so that I can control the volume of the playbar? I tried various ways but can’t get it to work.... I read the the playbar has IR whereas the Samsung remote control has RF but nevertheless there seems to be a way to make them connect. Hope someone can share the ultimate solution for this issue with me!!
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Best answer by buzz
Read this FAQ.

42 replies

Lyricist I
December 23, 2019

Hi

i havs tried all of the suggestions above. The pioneer solution worked but then it stopped working a few weeks ago. I have a frame 2019 model. My connect box is in a different room so there is no line of sight. Can anyone help?

//hasse

Lyricist I
January 1, 2020

I just went through this process many times and it does not work with my new 2019 Samsung Frame (model: QN65LS03RAFXZA). I followed af2k’s awesome workaround by pretending the soundbar is a Samsung model and setting the Sonos manually which worked perfectly.

 

Another note: I was on a call with Samsung support and they are useless. They don’t even know how their device works and insist that the remote only uses IR for power signals and nothing else.

Contributor I
March 30, 2020

af2k is spot on.  i just got a new 82” Samsung Q7DR. Contacted Samsung support and they told me that the TV would not control volume using an optical connection.  Was coming here to post that info when I saw his instructions.  Works to a T except the App Instructions are different now.  But, find the Remote Control in your app and delete the old one.  When it detects the new one it will find the Samsung Optical and all of a sudden, I can control the volume of the Samsung TV while using its apps.

Lyricist III
June 25, 2020

I recently purchased a Q80T and when I setup the Beam, I didn’t have to do anything special to control the volume with the Samsung remote; it worked automatically with the Beam.  I used the Sonos app to optimize the Beam for my environment.

Lyricist I
July 18, 2020

I have a beam and a 2016 Samsung TV.  I cannot get the two to communicate at all via the Sonos One Remote - sounds works but no volume control with the remote.  I tried the 4 times.  I tried twice.  No Beam model number.  And no Samsung One Connect, this was model was before that.  And Samsung is no help.  They just say the Beam is not compatible with Samsung.  Any help?

Lyricist I
October 20, 2020

It worked for me only after switching off the IR-repeater setting from the Sonos app

Lyricist I
November 2, 2020

any progress on this SONOS?

Rowena B.
Retired Sonos Staff
November 3, 2020

Hi folks,

Thank you for reaching out to the Sonos community. We really appreciate your time and effort in bringing this concern to us. Let me help you with this.

The following steps below will guide you to configure your Samsung One Remote to control your Sonos home theater speaker. If your TV uses an external IR emitter, make sure it’s within line of sight of your Sonos home theater speaker before you begin.

1. Go to the Home menu on the Samsung TV, scroll left, and select Sources.
2. Select Universal Remote. If this is your first time setting this up, you will be asked to set up your Universal Remote. Select Start.
3. Before we add the Sonos home theater speaker, you will first need to complete the remote set up for your cable, satellite, or Blu-ray player. Select New Device and choose the device you’re adding.
4. Once you’ve added your other devices, select New Device, then Home Theater System.
5. Type “Sonos” in the search box, select Sonos from the results, then select Optical for the input.
6. You will be asked to do a power test. Select the Power Test button. When it asks you if it worked, select Yes and then Done.
7. Go back to the Universal Remote setup menu and select one of the other input devices you've added, like a cable box or Blu-ray player. Select the other input devices and choose Use with Home Theater. Do this for all of your active inputs.

Your Samsung One Remote will now output IR and is ready to work with Sonos. Here’s a helpful video about it. Follow the steps in our article on setting up a TV remote with Sonos to finish the process.

If you experience any issues following the steps above, please contact Samsung support for further assistance with setting up the Samsung One Remote.

Please feel free to reach out in the future if you have any other questions. You're always welcome here.

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Lyricist I
January 7, 2021

Just ran into this issue after unplugging tv and soundbar due to relocating. Here's the fix for my Samsung One Remote not controlling volume, but it still showed a visual response on tv.

Instructions on Samsung TV:Go to Sources -> Universal Remote -> New Device

Select Device Type: Home Theatre System

Select Brand: Sonos

Select Home Cinema Configuration: Optical

Start "Power Test" and now hit "No" (unsuccessful) until the 2th power test, then select Yes (home theatre system turned on/off).

This was the fix for me! Hope this helps!

After searching around for longer than I want to admit, this worked the first time! Thank you 

Lyricist I
February 9, 2021

The above steps (using Samsung, 4th power test etc) all worked for me, for about a week… and then turned the TV on today, remote not controlling so is. No indicator light flashing on the playbar, but does show up display on TV. Anyone have this issue, where it was once working, and then suddenly stops and can’t resolve using previously successful solution?