Contributor I

Version 8 for IOS is terrible

Forum|Forum|9 years ago
October 9, 2017
28 replies
1155 views

I love my Sonos kit but I have to say the new release of controller is awful. Switching content and rooms just seems so much more clunky now, I’m never 100% which room or group i’m changing music for. Switching rooms is horrible too, the place I got to intuitively gives me the option only to group not switch.

If this was the app available when I bought my first Sonos 1 I would have exactly one Sonos speaker in a cupboard, rather than over ten around the house.

Favourites is a waste of space too, who lists content like that alphabetically??? Allow customisation or at least list the ones used most often on the home screen.

The old controller was intuitive and worked so well, this one is a disaster. Needs sorting soon, do I continue to invest in the Sonos brand or jump ship now?

Sonos 8.0

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J

John B

So if Favourites weren't listed alphabetically in the previous app, can you remind me what the order was? And what customisations were available?

I agree that it is harder to know which room you are controlling and I hope that improves. But I just swipe down the Now Playing screen, (touch 'Rooms' if that doesn't appear immediately), and double tap the room I want. It only takes a second.

C

Cracks

Contributor I

Couldn't agree more - the latest update Version 8 for IOS is by the far the worst yet. I have been a Sonos user since it first came to Australia and have always loved it. But for some reason there seems to be an irresistible urge to change things where no change is necessary. If there is an identifiable improvement then I have no issue, but this version is more clunky and more difficult to manage than previous versions, and not at all intuitive. Please change it back!!!!

S

sgrinnallAuthor

Contributor I

So if Favourites weren't listed alphabetically in the previous app, can you remind me what the order was? And what customisations were available?

I agree that it is harder to know which room you are controlling and I hope that improves. But I just swipe down the Now Playing screen, (touch 'Rooms' if that doesn't appear immediately), and double tap the room I want. It only takes a second.

I'm talking about the 'My Sonos' screen. If I can't customise it, it isn't 'mine'.

My biggest gripe is to have to switch screens all the time. For example, I'm on my Kitchen Room, I now have to go to rooms, select Study, now go to browse and select the content. Before it was much quicker.

J

John B

So if Favourites weren't listed alphabetically in the previous app, can you remind me what the order was? And what customisations were available?

I agree that it is harder to know which room you are controlling and I hope that improves. But I just swipe down the Now Playing screen, (touch 'Rooms' if that doesn't appear immediately), and double tap the room I want. It only takes a second.

I'm talking about the 'My Sonos' screen. If I can't customise it, it isn't 'mine'.

My biggest gripe is to have to switch screens all the time. For example, I'm on my Kitchen Room, I now have to go to rooms, select Study, now go to browse and select the content. Before it was much quicker.'My Sonos' has replaced Favourites. Some customisation is possible using 'Edit'. Not as much as I would like, but I think a bit more than the previous version. As far as I recall, Favourites were in alphabetical order so nothing has changed there, and you couldn't customise anything.

And to do what you wanted before, you would have had to open a new screen by tapping the room name at the top, then select room, then gone to the main menu to select a new source. How was that quicker?

I should say that I am talking about phone app here. It may be different for tablets

S

sgrinnallAuthor

Contributor I

So if Favourites weren't listed alphabetically in the previous app, can you remind me what the order was? And what customisations were available?

I agree that it is harder to know which room you are controlling and I hope that improves. But I just swipe down the Now Playing screen, (touch 'Rooms' if that doesn't appear immediately), and double tap the room I want. It only takes a second.

I'm talking about the 'My Sonos' screen. If I can't customise it, it isn't 'mine'.

My biggest gripe is to have to switch screens all the time. For example, I'm on my Kitchen Room, I now have to go to rooms, select Study, now go to browse and select the content. Before it was much quicker.'My Sonos' has replaced Favourites. Some customisation is possible using 'Edit'. Not as much as I would like, but I think a bit more than the previous version. As far as I recall, Favourites were in alphabetical order so nothing has changed there, and you couldn't customise anything.

And to do what you wanted before, you would have had to open a new screen by tapping the room name at the top, then select room, then gone to the main menu to select a new source. How was that quicker?

The room buttons are massive so now I have to scroll (I have 5 rooms set-up). The simple list was much quicker to use.

If they brought back the Search button to the individual room screen (not the room list) it would make a massive difference to the usability of the app.

J

John B

I think perhaps a bigger improvement would be to have the new Sonos 'bar', which includes the Search button, visible on the Now Playing screen.

A

alane

Contributor I

Dear Sonos what a big mess you have made!! I get sick of companies changing things and making the experience worse. Do you guys not test updates with real people before implementing, doesn't look like it.
I am currently in my living room watching tv through my playbar. I want to line up music to play later in my den. How da hell can I select another room that I am not in ??!!!!
This is a shambles and if there isn't a fix I am taking this crap back to the shops as I only bought recently!!

A

alane

Contributor I

The earlier reply says select "rooms", where is that !!!!!!!!!!!

A

alane

Contributor I

And I've figured it out, only took me 30 minutes!!!!!
Why bring in a new app just so you can try and sell the voice activated Sonos one. I'm not interested, I'm Scottish and no electronic device will ever understand me
Test your app on normal people next time and issue better instructions, not impressed at all

S

Shepton Phil

Contributor I

This update should be consigned to the bin. It's Sonos version of Windows 8, the biggest failure of an 'update' you could imagine. How do I view folders on an external NAS drive, it used to be in libraries,Folders. Favourites are a joke, four radio icons showing on an iPad screen, there used to be 10 at least. The layout has gone from being intuitive to damn hard to navigate. Had this been the first time I purchased a Sonos speaker, there wouldn't have been a second. I have 5 spread through the house and find it really difficult to navigate this piece of carp. there is no way I am updating my wife's iPad to this dross. Really disappointed.

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