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Enthusiast I
May 23, 2024

Verge Article

  • May 23, 2024
  • 19 replies
  • 298 views

Anybody read the Verge article https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview. How can anyone be as dense and stupid as Spence. Really?  Really?  Look at the community here. Look at Twitter. Look at reviews on the App Store. This was the most pathetic and disastrous rollout of new software in this history of the planet, and the guy totally doesn’t get it and is spouting fiction and excuses.  Un..f...ingbelievable.

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19 replies

Bumper
May 23, 2024


🤣 your comments nailed it  

 

Spence:

”I’ve been using it since Christmas. Everybody at Sonos has been testing it for months. It has delivered — we know from data and from feedback — that it is easier to navigate. But it’s a change for customers. It is faster and more responsive, and it’s a better overall experience. ”

 

He’s living in an alternate reality 

May 23, 2024

I also found this bit at the end to be interesting:

Sonos approaches the all-important release of its Ace headphones and enters a huge new product category that could spur growth amid declining speaker and soundbar demand.

Are headphones - the large ones like Ace - a large enough market to compensate for lower sales of speakers/sound bars? And if the latter are seeing a demand constraint, will Ace be enough to grow overall sales, the all important metric for the street/analysts who seem to be driving Spence just now?

Bumper
May 23, 2024

The overall headphone market is ~50% larger than wifi speaker market. And growing projected for several years. So there’s that.
 

If 1% of Sonos owners buy an Ace it will be ~70 mill in revenue. Sonos projects 100 mill in new revenue from Ace. It seems achievable to me. There’s a lot criticism of the functionality but the Sonos install base is pretty big and some will buy. 

Apple AirPods Max sales have increased a lot. 48% or something like that in 2023. Positive sign for Ace, maybe.  
 

Another big consideration for Sonos is people apparently replace their headphones often ~3years apparently. 

May 23, 2024

Is all this excluding the in ear/bud types?

People replace the large ones every 3 years?

Bumper
May 23, 2024

Is all this excluding the in ear/bud types?

People replace the large ones every 3 years?

 No including all types. Expensive headphones are selling though. 
 

From WSJ

In a survey earlier this year, Thill found that 62% of consumers said they buy a new set of headphones every three years, “suggesting a significantly faster refresh cycle compared to typical Sonos products.”

 

Enthusiast I
May 23, 2024


🤣 your comments nailed it  

 

Spence:

”I’ve been using it since Christmas. Everybody at Sonos has been testing it for months. It has delivered — we know from data and from feedback — that it is easier to navigate. But it’s a change for customers. It is faster and more responsive, and it’s a better overall experience. ”

 

He’s living in an alternate reality 

 

Enthusiast II
May 23, 2024

Anybody read the Verge article https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview. How can anyone be as dense and stupid as Spence. Really?  Really?  Look at the community here. Look at Twitter. Look at reviews on the App Store. This was the most pathetic and disastrous rollout of new software in this history of the planet, and the guy totally doesn’t get it and is spouting fiction and excuses.  Un..f...ingbelievable.

Disgusting

Enthusiast II
May 23, 2024

Why dont give us option to revert back?

 

Enthusiast II
May 23, 2024


🤣 your comments nailed it  

 

Spence:

”I’ve been using it since Christmas. Everybody at Sonos has been testing it for months. It has delivered — we know from data and from feedback — that it is easier to navigate. But it’s a change for customers. It is faster and more responsive, and it’s a better overall experience. ”

 

He’s living in an alternate reality 

Irresponsible n untrustworthy

Dont buy sonos

Enthusiast I
May 23, 2024

He's not lying - he's a CEO and Inhabits a different reality to the ordinary folk who buy his products in a search for enjoyment.

He'd act the same if he was flogging lead balloons.