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Contributor I
October 18, 2018

USELESS UPDATES!!!

  • October 18, 2018
  • 21 replies
  • 962 views
I bought 6 play 1, 3 play 3, 1 play 5, a play bar, a sub, Conect and connect amp. I TOTALLY REGRET OF BUYING ALL THIS USELESS GEAR. Every time there is a new update i have to set up everything again, every time I have to sent a report that goes no where. I am totally fed up with this software, I am stucked with almost usd 10.000 of sound equipment that takes me 2 full days to reset everyone there is an update. PLEASE DO NOT UPDATE THE SOFTWARE ANY MORE, EVERYTIME YOU TRY TO FIX A BUG ITS WORST!!!!
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    21 replies

    June 8, 2019
    I bought 6 play 1, 3 play 3, 1 play 5, a play bar, a sub, Conect and connect amp. I TOTALLY REGRET OF BUYING ALL THIS USELESS GEAR. Every time there is a new update i have to set up everything again, every time I have to sent a report that goes no where. I am totally fed up with this software, I am stucked with almost usd 10.000 of sound equipment that takes me 2 full days to reset everyone there is an update. PLEASE DO NOT UPDATE THE SOFTWARE ANY MORE, EVERYTIME YOU TRY TO FIX A BUG ITS WORST!!!!

    From my experience Sonos don't care about any user or their system - That's why when there's an update, the 'LATER' option is automatically disabled. There is NO LATER - you either do as Sonos command or you don't get your music, Simples - Sonos expect you to update - immediately, when they tell you, and on every device.

    They think they are bigger than the customer, an approach they will regret when the time comes to renew their already dated and vastly overrated kit, and that terribly antiquated 1990s fixed interface of tiny images and even tinier font.. (they tell me I shouldn't use it on a desktop)... nuff said