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Bottern
Contributor I
November 13, 2020
Answered

Upgrade to ios 14.2

  • November 13, 2020
  • 12 replies
  • 965 views

S1 doesn’t work, all my devices are down including Boost. Why is this happening thought I was dealing with a professional company that cared about customer service… Unfortunately that does’t seems to be the case. Been a happy customer since 2010 but a pioneering spirit seems to have been replaced with an eager for profit, Sadly. 

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    Best answer by Ken_Griffiths

    javaminit, 

    I am just updating my iPad Pro to iOS v14.3 and will let you know. I assume when you say ‘casting’ you are referring to iOS ‘Airplaying’ to your devices as listed in the control centre device list (see attached screenshot example).

    Meanwhile here is a general list of things to check to get Airplay working:

    • Plug all devices into a wall outlet instead of using battery power
    • Restart all devices and try to AirPlay again
    • Toggle off Bluetooth, or if already off, try turning it on
    • Turn off Cellular Data
    • Disconnect from any other Bluetooth devices (like speakers)
    • Connect to the same WiFi network
    • Reset your network settings on your iDevice in Settings > General > Reset > Reset Network Settings and then reconnect the device back to the local main WiFi signal
    • Update iOS, and speaker firmware/software
    • Move your devices away from other electronics
    • Renew your devices DHCP lease via the router configuration pages or reboot the router
    • Switch off any security software and VPN software installed on the broadcasting device

     

    12 replies

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    javaminit
    Lyricist II
    December 15, 2020

    Thanks for the posts Ken. Yes, I should be using the term ‘Airplay’.  I’m thinking that this is an IOS issue. 

    I can play to my Sonos speakers directly from the Sonos app. But it seems to me that the problem with this app is that Sonos has it locked down to only allow the streaming sources it approves.  I purchased the Sonos One (Gen 2) to allow me to Airplay other music sources. It has been excellent and I’ve had no problems until now.

    So I can play to the speakers through the Sonos app but just not the AirPlay. There is no reference to the Sonos network when I pull down the menu from the upper right corner. That’s what leads me to think it is a snag in the latest update of either Sonos or the iOS update to 14.3.

    I will continue to persevere but this sort of nonsense frustrates me to no end. 

    Thx

    Bill C

    javaminit
    Lyricist II
    December 15, 2020

    Me again Ken - I think you’ve cracked it. I did the unplug of the speakers and the network reset.
    The speakers now show up on AirPlay. 
    many thanks and stay safe. Mask-up!

    / Bill C

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