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trevgrif2
Enthusiast I
June 4, 2020
Answered

Updating Sonos to latest version

  • June 4, 2020
  • 17 replies
  • 586 views

Hi. I froze my Sonos system at 8.4 in order to preserve my CR100’s. I am about to buy 2 second hand ZP120’s to add to the system. I suspect that I can only link them if my entire system is running the same firmware, and the ones I am going to purchase are running the latest firmware. I’ve read that I need to do a factory reset on the new units then add them as new units. I also know that updating the existing units will brick the CR100s. The question is: What will happen to my Sonos playlists during the update process - will they be preserved?

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    Best answer by ratty

    No, because the controller is only talking to the players in its own household. When you set up a new household it creates as new, unique, HouseholdID. This ensures that only the players and controllers which are meant to be part of the household can talk to one another.

    If you’re feeling excessively paranoid, power off all the ancient 8.4 kit while you set up the new household with the factory reset units/controllers.

    17 replies

    Airgetlam
    June 4, 2020

    As far as I’m aware, the OS is stored separately than your data on the devices. You should not have any loss of your personal data. 

    Bruce
    Stanley_4
    Grand Maestro
    June 4, 2020

    Have a talk with your family before you brick your CR-100s. I’m still catching hell on a regular basis over my decision to upgrade.

    I’d have been a LOT better off leaving the spouse’s stuff on v8 and moving the stuff I wanted to upgrade to a new system/setup.

    trevgrif2
    trevgrif2Author
    Enthusiast I
    June 5, 2020

    Yes, you make a good point and although my wife says she understands the situation (constantly replacing CR100 batteries with inferior Chinese Knock-offs which aren’t even available to ship to South Africa at the moment) and the advantage of being able to stream Apple Music, I know it will come back to bite me. I do have 2 iPad Minis which I was going to replace the CR100s with but tech is not her strong suit …!? 

    Is there a fail safe guide on how to leave certain components on 8.4 and upgrade the rest? Will the Sonos App not want to automatically update everything around - I read warnings about visitors with the Sonos App on their iPhones inadvertently updating your system when it’s been successfully frozen!

    Ideally I would leave her ZP100 and ZP120 on the old 8.4. Then update the 3 x ZP80/90s, 2 x Play 1 and the 2 new ZP120s to the latest and install the Sonos App on my iPhone and iPad. Would apps like SonoPad and SonoPhone (which I use all the time) ‘know’ which system they are intended for? And would the Sonos App also ‘know’ this?

    This is going to have to be planned like a military operation to avoid the war that will start if I get it wrong!

    Trevor
    trevgrif2
    trevgrif2Author
    Enthusiast I
    June 5, 2020

    Also that way her playlists are guaranteed to be safe!

    Trevor
    June 5, 2020

    Will the Sonos App not want to automatically update everything around - I read warnings about visitors with the Sonos App on their iPhones inadvertently updating your system when it’s been successfully frozen!

    Yes, the Sonos kit will try and ensure that everything is on the same version - so you have to be extremely strict about it - your comment about a military operation is not far off :-(

    Ideally I would leave her ZP100 and ZP120 on the old 8.4. Then update the 3 x ZP80/90s, 2 x Play 1 and the 2 new ZP120s to the latest and install the Sonos App on my iPhone and iPad. Would apps like SonoPad and SonoPhone (which I use all the time) ‘know’ which system they are intended for? And would the Sonos App also ‘know’ this?

    Have you considered putting the two systems on completely different networks? e.g. one on the man network and one on a guest network? Or creating two different networks - e.g. one on 192.168.0.x and another on 192.168.1.x

    Maybe the experts here can advise on the viability on either of these options.

     

    trevgrif2
    trevgrif2Author
    Enthusiast I
    June 5, 2020

    Can a NAS drive serve 2 networks? Otherwise I’d have to buy a 2nd NAS drive for the music.

    Trevor
    ratty
    June 5, 2020

    You don’t need to split the network. Create two separate Sonos households (systems) by factory resetting the units you want to upgrade, plus the controllers to go with them. Then simply set them up as a new household from scratch. If the household’s to be used in SonosNet mode it will require its own wired connection.

    The new household will of course need setting up with NAS library, online accounts and so forth. Any Sonos playlists from the old household obviously won’t be carried over either.

    trevgrif2
    trevgrif2Author
    Enthusiast I
    June 5, 2020

    So when I set up the 2nd system which will be allowed to update to the latest firmware, will the Sonos app give me the opportunity to create a new account with a different email address? And having done that, will the old system still on 8.4 continue to be safe from updates through the app?

     

    Trevor
    ratty
    June 5, 2020

    You don’t need a new account/email address. The current one will supply the latest available software for the new household, assuming you haven’t blocked connections to the update servers. 

    As for the 8.4 household remaining ‘safe’ it depends how you police access to it. It will require its own controllers and/or apps, separate from the new household.

     

    trevgrif2
    trevgrif2Author
    Enthusiast I
    June 5, 2020

    Thanks Ratty, but once I start updating won’t Sonos automatically look for all my zoneplayers and deliver the death knell to my CR100’s?

    Trevor